MicroAutomation Expands International Presence With Jordan’s E9-1-1 Emergency System

MicroAutomation announced that they are completing the first phase of a nation-wide 911 project for Jordan.

MicroAutomation is working with one of their largest international partners, Intergraph Public Safety, to establish a state-of-the-art Enhanced 9-1-1 (E9-1-1) emergency system that will allow residents needing emergency services to reach the most appropriate public safety answering point (PSAP).

The system will display the caller’s location and subscriber information to the PSAP call-taker, enabling a quick response to the emergency. MicroAutomation’s role in the project is to apply state-of-the-art call handling technologies and integrate them with the public safety technologies being provided by Intergraph Public Safety.

These are then integrated into a new, nationwide E9-1-1 emergency telephone system.  The security technology includes management solutions that support emergency response agencies throughout the country as well as provide command and control-level viewing during multi-agency and multi-incident emergencies.   It also features advanced geospatial and automated vehicle location capabilities to enhance the effectiveness of law enforcement agencies. This project is part of a comprehensive homeland security initiative to aid in responding to regional and worldwide terrorism threats and other security challenges.

“MicroAutomation is very proud and excited to be a part of this important project,” said Suresh Gursahaney, president and CEO of MicroAutomation. “We are honored to have a significant role in supporting the security efforts of our partner to further enhance public safety on an international basis.”