Speech Technology Magazine

Nuance Expands Relationship with Mercedes-Benz

Nuance Dragon Drive powers natural language interface for Mercedes' connected apps and services.
Posted Sep 16, 2015
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Nuance Communications' Dragon Drive connected car platform is powering the natural language interface of Mercedes-Benz’ suite of connected applications and services. Mercedes drivers can now stay connected behind the wheel, using their voices to access apps and services.

Nuance's cloud-based speech recognition and natural language understanding have been deeply integrated into Mercedes-Benz' lineup of voice-enabled applications and services: weather, Internet radio, local search, and message dictation. Nuance's voice technologies help drivers access these applications through a natural language interface that allows drivers to speak commands in single phrases, such as, "Where's the next Shell gas station?" or "Show me a Legal Sea Foods restaurant near my location."

By integrating cloud-based speech and natural language, Nuance is expanding on its existing embedded voice capabilities in Mercedes-Benz' infotainment systems. Others include voice dialing, navigation, one-shot destination entry, and control of embedded music options.

"As cars become increasingly connected, drivers are expecting more natural experiences when accessing the applications and services that they need," said Arnd Weil, senior vice president of Nuance Automotive, in a statement. "Working closely with Daimler, we have integrated our natural language understanding and cloud-based speech capabilities into its expanded lineup of applications, providing drivers with an intuitive interface for engaging with their preferred content."

The voice user interface supports a variety of languages in Europe, North America and Asia, including German, U.S. and U.K. English, European and Canadian French, Italian, Spanish, Dutch,  Japanese, and Mandarin Chinese.


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