Speech Technology Magazine

 

Nuance Voicemail-to-Text Comes to Cox Wireless

Subscribers can now use Nuance services to access voicemail messages.
Posted Aug 9, 2011
Page1 of 1
Bookmark and Share

Following a new deal with Cox Wireless, Nuance Communications' Voicemail-to-Text service is now enabling Cox customers to read transcribed voice messages anywhere, anytime via an SMS text delivered to their mobile phones.

Designed to provide users with enhanced mobile communications flexibility, Nuance's Voicemail-to-Text service transcribes incoming voicemails into SMS text messages. Each transcribed message features one-click link access for responding to messages either via return phone call or SMS text message. The SMS text messages can be forwarded and saved so subscribers no longer need to write down messages that can be easily misplaced.

"Voicemail-to-Text is yet another way we are able to enhance our customers' mobile experience and simplify their communications," said Kelly Williams, vice president of Cox Wireless products and operations.

"Nuance's Voicemail-to-Text service continues to experience significant traction in North America and around the world because consumers love the simplicity of receiving transcribed messages right to their phones," said John Pollard, vice president and general manager of voice-to-text services at Nuance. "And with innovative operators making voicemail-to-text a part of their offerings, even more consumers are able to change the way they stay connected."

Nuance's Voice-to-Text platform powers services offered by leading telecommunications companies around the world, including Cox Wireless, AT&T, Cisco, Vonage, Bell Canada, Rogers Wireless, Optus, Vodafone, Telefonica, Vodacom, SaskTel, TELUS, Telstra, and many others. Nuance's voice-to-text platform leverages the core speech technology of the Dragon NaturallySpeaking dictation software.

Page1 of 1