Oaisys Advanced Call Recording Joins SterlingVOICE Hosted VoIP Platform

Oaisys, a provider of business voice documentation and contact center management solutions, today announced a new strategic relationship with Sterling Communications. a regional voice over Internet protocol (VoIP) phone systems provider and owner and operator of the largest ShoreTel installation in the Pacific Northwest.

This relationship is designed to bring advanced call recording functionality to customers of its SterlingVOICE VoIP business communications solution. The solution integration provides numerous benefits to customers in critical areas of business concern, including quality assurance and personnel development, risk management and regulatory compliance, dispute resolution and communication archiving, and work productivity enhancement.

"Sterling Communications has done an exceptional job of differentiating itself in a competitive market by providing their customers with a flexible, scalable, and reliable hosted VoIP offering combined with a strong commitment to outstanding service and support," said Brian Spencer, president of Oaisys, in a statement. "We look forward to enhancing that value proposition further with our call recording solutions and are eager to play an integral part in supporting their focus on creating total customer satisfaction."

"We're excited to offer Oaisys' advanced call recording solutions to our business communications VoIP customers," stated Tom Gillihan, president of Sterling Communications. "The combination of our managed cloud-based SterlingVOICE communications system with Oaisys voice documentation and interaction management solutions addresses a growing demand for the more sophisticated and comprehensive feature functionality sought by SMB and midmarket customers."