Orderscape Voice Technology Announces Full-Menu Ordering Certification by Amazon

Orderscape.com, an order automation and voice technology software company, announced a full-menu ordering certification by Amazon for Fazoli’s restaurants. Fazoli's customers can now order meals via natural language processing as an Alexa skill at some locations.

Orderscape says it is pioneering order automation using voice technology on a number of conversation channels like Alexa and soon, Google Assistant, and Google Home. With full-menu voice ordering, restaurants using leading food ordering platforms like Olo, Onosys, and Monkey Media software, among others, can extend their reach and provide a seamless conversational food ordering experience to their customers, creating another revenue stream while improving the customer experience.

Orderscape’s customer engagement and conversational commerce platform powers the digital experiences that bolster the relationships between restaurant brands and hungry consumers. The Platform ties together the emerging channels of Voice (Amazon Alexa, Google Home/Assistant, etc.) and ChatBots (Facebook Messenger) to strengthen the customer experience, increase engagement, satisfaction, and retention, reduce service costs, and drive additional revenue. Orderscape has accessed over 100,000 restaurant menus on its platform and expects to serve tens of millions of diners, from its growing restaurant marketplace.