Speech Technology Magazine


Phone.com Enhances Its Business Suite

New call recording and group text messaging functions highlight the additions to its cloud-based phone services.
Posted Nov 18, 2011
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Phone.com, a provider of cloud-based phone services, today announced the addition of call recording and group text messaging to its service offerings.

Call recording allows Phone.com customers to record the call audio and keep the recordings for future reference. The recordings will be stored for 13 months from the recording date and can be played from the Phone.com Web-based call logs page. The service is offered in two added feature packages – 300 minutes of recorded call or 1000 minutes of recorded calls.

The Phone.com Group SMS is a free service that lets any customer create an SMS (text) conference with a group of friends or colleagues. Each participant can elect to accept messages from all and can then respond to all. A smartphone is not needed. Group SMS is compatible with any SMS capable device.

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