Speech Technology Magazine

 

SoftSyl Technologies Releases VoiceXML Platform for Asterisk

SoftSyl's AsterUVX brings open-source telephony to enterprise level for small and midsize call centers.
Posted Nov 8, 2010
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SoftSyl Technologies, a provider of interactive voice response (IVR) solutions for small and midsize call centers and businesses, has released a premier VoiceXML platform specifically designed to integrate with Asterisk and other open-source telephony platforms.  

"We are pleased to add AsterUVX to our portfolio of customized communication solutions to both new and existing customers," said S. Jalali, vice president of SoftSyl Technologies. "AsterUVX enables open-source platforms to work as full call center suites that are capable of handling millions of simultaneous calls. The ROI is substantial considering that AsterUVX enables the work of many servers to be compacted into only one and can be used to build a high-grade IVR system that costs nearly 50 percent to 75 percent less than any other comparable solution in the marketplace today, without the need for added hardware."   

AsterUVX is intended to be used as a cloud-based IVR solution, but can also be licensed for traditional on-premises deployments. Whether customers choose a hosted or on-site IVR system, SoftSyl customizes each turn-key solution package by including any necessary professional engineering services. 

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