Speech Technology Magazine


TantaComm Partners with CallMiner

TantaComm integrates CallMiner's speech analytics into its workforce optimization solution.
Posted Nov 4, 2014
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TantaComm has partnered with CallMiner to give contact centers access to speech analytics.

The agreement integrates CallMiner's speech analytics with TantaComm's workforce optimization solution. The combined solution can be installed on premises or delivered from TantaComm's private cloud.

"TantaComm's partnership with CallMiner gives contact centers a new, comprehensive choice," said Charley Eaton, CEO of TantaComm, in a statement. "Together our companies share a philosophy of giving our customers more of what they want, including more reliable solutions and flexibility."

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