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Telefonica Mexico Launches Movistar Voice-to-Text with SpinVox

The company is the first mobile operator to provide voice-to-text services to the Mexican marketplace.
Posted Sep 30, 2009
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Telefonica Mexico today announced the launch of its Movistar Voice-to-Text service, which automatically converts voice messages into text.

Telefonica Mexico’s mobile subscribers will now receive their converted voicemail messages as an SMS or an email, making it the first mobile operator to offer such a service in the Mexican marketplace.

“The service converts the messages recorded on your voicemail box into text and delivers them directly to your mobile phone as an SMS, allowing you to read your voicemails immediately, rather than having to dial into voicemail to hear them. It is a fundamental change to the way that we’ve been communicating,” says Fabian Bifaretti, managing director at Telefonica Mexico.

Once the message has been read, it is possible with just one click to return the call, send a reply immediately via SMS, or keep the message. The service is being provided by SpinVox, which Telefonica has signed a global deal.

Movistar Mexico is one of 13 Telefonica companies launching the SpinVox-powered voicemail-to-text service in Latin America. The service is rolling-out across Chile, Argentina, Colombia, Ecuador, El Salvador, Guatemala, Nicaragua, Panama, Peru, Uruguay, Venezuela, and Brazil, as well as Mexico. The agreement will result in more than 125 million Telefonica International subscribers having access to SpinVox voice-to-text conversion services by the end of 2009.

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