VPI Call Recording and Quality Monitoring Solutions Now Avaya Compliant

Voice Print International (VPR) announced that it has added to its growing list of Avaya compliant solutions.

VPI Capture interaction recording and VPI Quality agent evaluation applications are compatible with key Avaya inbound and outbound contact center solutions.

VPI’s solutions help businesses reliably record up to 100 percent of their voice interactions and associated telephony data in a Voice over Internet Protocol (VoIP), traditional time-division multiplexing (TDM) or hybrid environment for compliance, risk management, and quality assurance purposes.