Speech Technology Magazine

 

Vocollect Introduces New Light-Duty Voice Solution

Coastal Pet Products finds the new solution offers quality performance and strong ergonomics.
Posted Jul 29, 2010
Page1 of 1
Bookmark and Share

Vocollect today announced the market availability of its new light-duty wearable voice solution that offers voice-only, voice-directed workflow capabilities for use in distribution centers (DCs) and warehouse operations seeking to significantly improve productivity and accuracy in selection, cycle-counting and other workflows.

The new Vocollect light-duty voice solution is based on the new Talkman T1 and SL-4 headset, used in conjunction with the Vocollect TaskBuilder software platform. By leveraging this software platform, customers gain critical process improvements that deliver double-digit gains in productivity and performance across multiple distribution workflows. The TaskBuilder platform is integrated with many leading warehouse management solutions, enabling customers to benefit from a large installed base of voice application software, reducing implementation costs and time.

The T1 is a voice-only, purpose-built solution that conforms to less stringent environmental specifications and drop-test specifications (similar to a common handheld barcode scanner and terminal). Unlike its more rugged and robust Vocollect Talkman T2x, T5 and T5m predecessors that support multi-function workflows and a range of peripherals like barcode scanners and printers, the T1 is more than 80 percent smaller than leading handhelds and half the size of other competitive wearable devices for distribution activities. As a simple illustration of its compact size, the T1 is roughly twice the size of a BlackBerry, making it easy to use and wear. Ergonomics are further optimized through the lightweight, behind-the-head specifically-designed companion headset, the SL-4.

“We are using the new Talkman T1 mobile voice appliance with Vocollect’s new SL-4 headset for picking and put-away in our facility, and our associates have found it to be a winning combination of quality performance and strong ergonomics,” said Steve Caruso, director of operations at Coastal Pet Products, the world’s largest pet collar and lead manufacturer. “This device and comfortable headset solution is ideal for our type of business and distribution environment,” he said. “It is good to know that Vocollect offers us a range of options, from highly rugged to light duty, so that we can match the solution to the workflow and the workers,” said Caruso.

“Our new light-duty voice solution represents the second building block for establishing our vision of the voice-centric warehouse that we announced earlier this year. Providing a wider range of mobile worker solutions is just one step in our strategy to expand the implementation of voice-directed workflows and improve overall distribution operations performance,” said Joe Pajer, chief operating officer at Vocollect and president of its Supply Chain Solutions division.

Commercially available this September, the Vocollect light-duty voice solution supports 36 languages. It is initially being introduced in the United States, Canada, Europe, and Australia, with expanded availability planned for select Asia-Pacific and Latin America regions in 2011.

Page1 of 1