VoicePort Inks Deal With WellSpan Health

VoicePort is deploying its services with WellSpan Health, which will install two of VoicePort's solutions within its pharmacy workflow to deliver improved medication adherence for pharmacy patients.

The VoicePort patient solutions are PharmaRemind Patient Notifications and Meducation Prescription Translation, Education, and Written Instruction Services.

PharmaRemind is a patient reminder service that provides automated Health Insurance Portability and Accountability Act and Protected Health Information compliant notifications to patients to help them stay on task to refill or pick up prescriptions from their pharmacies. The solution will be integrated within the WellSpan Health Pharmacy Management database system with intelligence built in to recognize when patients should be alerted regarding a prescription to help keep them on regimen. The patient can receive notifications through a phone call, email, or text message.

Meducation is a patient translation, education, and instruction service that delivers medication instruction sheets with translations in 18 languages. VoicePort is the authorized partner to sell these services in collaboration with Meducation parent company, Polyglot Systems. The solution comes with other tools, such as a Universal Medication Scheduler, Pictograms, Device Videos, and Multiple Med Calendar Scheduler.

"Medication adherence is estimated to be a $300 billion issue in the U.S.," said Christopher Mann, president and CEO of VoicePort, in a statement. "Offering our clients patient instruction options to deliver messages that align to their customers' preferred needs will help to increase compliance and improve the overall health of each patient."