Voxeo and TARGUSinfo Partner to Deliver Name and Address Capture

ORLANDO, Fla. - Voxeo Corporation and TARGUSinfo announced a comprehensive partnership combining TARGUSinfo's name and address capture services with Voxeo's Interactive Voice Response platforms, hosting and developer solutions.

Voxeo and TARGUSinfo have integrated name and address capture solutions into both Voxeo's Evolution IVR developer programs and Voxeo's VoiceCenter IVR hosting services.

With TARGUSinfo's real-time intelligence, a caller's name and address are determined from his or her 10-digit telephone number. When the telephone number is not recognized, TARGUSinfo's speech recognition grammars enable voice-driven name and address information capture. With the combined offering, enterprise speech automation rates have reached 95 percent. The Voxeo Evolution name and address developer service further simplifies the development, integration and deployment of TARGUSinfo solutions via easy to use, standards based VoiceXML sub-dialogs that are now pre-deployed at all Voxeo VoiceCenter IVR hosting facilities.

Once created, Voxeo's customers can deploy production name and address capture applications in just minutes through the standards-based, ready-to-go Voxeo VoiceCenter IVR hosting service. Voxeo's VoiceCenter IVR hosting service features thousands of pre-deployed VoiceXML and CCXML IVR hosting ports that can be driven, configured and managed remotely with pervasive Web technologies.