Speech Technology Magazine

 

Voxware Releases Version 4.0 of Voxware 3 Software Product

Enterprise Voice Manager strengthens centralized management of voice applications across multiple warehouses.
Posted Aug 4, 2010
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Voxware, a leading supplier of software for voice picking and other warehouse operations, announced that version 4.0 of its Voxware 3 product is now available.

Version 4.0 of Voxware 3 includes a significant expansion of the Enterprise Voice Manager, which is part of the Voxware Adaptive Voice Framework. The enhancements enable customers to deploy and manage voice picking applications from a single instance of software in a central data center, across many warehouses, even when warehouse layouts vary and voice workflows differ in each facility.

“Software architecture should not dictate a centralized or decentralized deployment approach,” said Scott Yetter, Voxware CEO. “We developed the Enterprise Voice Manager so our customers can implement voice picking software that reflects current IT standards and significantly reduces the total cost of ownership for deploying voice solutions in the warehouse.”

“We have many large customers already using the centralized deployment approach to reduce costs while simplifying support. One customer, Performance Food Group, operates 18 warehouses across North America and over 600 concurrent pickers on one instance of Voxware 3 located in their Richmond, VA data center.”

Even if customers decide to move back and forth between centralized and decentralized management of their voice solution, they can keep the same Voxware systems in place and such changes are transparent to the users.

In addition to the Enterprise Voice Manager, version 4.0 also includes many functional enhancements to order picking, replenishment, and putaway applications. Also, support for additional devices from Intermec, LXE, and Motorola are delivered, providing customers with the widest range of mobile devices that support voice solutions in the warehouse. 

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