Speech Technology Magazine

 

Weil, Gotshal & Manges Selects AVST's CallXpress

FOOTHILL RANCH, Calif. - Weil, Gotshal & Manges, an international law firm, expanded its deployment of CallXpress®, a unified communications solution by Applied Voice & Speech Technologies, Inc. (AVST). 
Posted Aug 1, 2006
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FOOTHILL RANCH, Calif. - Weil, Gotshal & Manges, an international law firm, expanded its deployment of CallXpress®, a unified communications solution by Applied Voice & Speech Technologies, Inc. (AVST).  The firm has installed the solution at its London office to maintain a consistent corporate identity.

Weil, Gotshal & Manges has 1,200 lawyers now based in Europe and the London office was looking for a voice solution that would offer client service and be a tool for its employees.

Weil, Gotshal & Manges discussed its requirements with Voice Products, a London-based reseller that provides voice and communication technology services to the UK market.  Voice Products endorsed AVST's CallXpress solution as the choice to meet the needs of the firm.  Following this endorsement and the installation and operation of CallXpress in its New York office, Weil, Gotshal & Manges decided to make CallXpress the platform for its corporate-wide messaging solution.

"CallXpress has definitely been a success for us," said Weil, Gotshal & Manges telecommunications analyst, Jo Woolcott.  "The solution itself is robust and flexible and provides more efficient access to messages for our mobile workforce, who can now respond faster by staying connected to all message types, even when out of the office.  CallXpress, coupled with the service and support from Voice Products, is far superior to our previous solution."

CallXpress delivers unified messaging and speech-enabled capabilities that are designed to provide a consistent corporate identity across multiple office locations and help mobile workers communicate and collaborate regardless of their physical location.

CallXpress provides system administration through a Microsoft Windows® application, available across a LAN or WAN environment. 

 

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