Speech Technology Magazine


Ifbyphone Becomes DialogTech

Company rebranding reflects a greater market change around voice communications. (Featured on DestinationCRM.com.)
Posted Mar 2, 2015
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Ifbyphone, a provider of voice-based call center and marketing automation solutions, relaunched today as DialogTech. This evolution follows the company's acquisition of Mongoose Metrics late last year.

The move reflects larger industry trends around phone use, says Irv Shapiro, CEO and chief technology officer at DialogTech.  "The phone is not going away," he states. "As humans, we still want to talk to one another."

What has changed, though, is the way in which many conversations happen. The power of conversation, Shapiro maintains, is no longer just about the phone. (Read the full story on www.destinationCRM.com here.) 

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