Speech Solutions
Speech Solutions,
Posted 05 Jan 2011
Speech Solutions,
Posted 01 Nov 2010
Speech Solutions,
Posted 01 Sep 2010
Speech Solutions,
Posted 01 Jul 2010
Speech Solutions,
Posted 03 May 2010
Speech Solutions,
Posted 08 Mar 2010
Speech Solutions,
Posted 10 Jan 2010
Speech Solutions,
Posted 01 Nov 2009
Speech Solutions,
Posted 01 Oct 2009
Speech Solutions,
Posted 27 Aug 2009
Speech Solutions,
Posted 14 Jul 2009
Speech Solutions,
Posted 01 Jun 2009
Speech Solutions,
Posted 01 May 2009
Speech Solutions,
Posted 02 Apr 2009
Speech Solutions,
Posted 06 Feb 2009
Speech Solutions,
Posted 01 Nov 2008
Speech Solutions,
Posted 01 Oct 2008
Speech Solutions,
Posted 22 Aug 2008
Enterprises need to get customer input to optimize their interactive voice response (IVR) systems and contact centers. But what services are out there to go about collecting that data?
Speech Solutions,
Posted 15 Jul 2008
Speech Solutions,
Posted 01 Jun 2008
There are a wide variety of testing solutions available to examine speech IVRs and provide precise, actionable data with which enterprise customers can enact improvements.
Speech Solutions,
Posted 01 May 2008
Call recording and analytics solutions offer unparalleled insight into customer interaction. Companies can use that information to increase customer loyalty and satisfaction.
Speech Solutions,
Posted 01 Apr 2008
A Voice over Internet Protocol (VoIP) service consolidates all telephony and computer information over an Internet line. Not only does this save the geographical space consumed by old equipment, it also cuts costs significantly.
Speech Solutions,
Posted 01 Mar 2008
While most phones in America are made for a 2.5G network, there are still some enticing options available.
Speech Solutions,
Posted 25 Jan 2008
Voice biometric solutions qualify the speaker's identity, essentially adding another countermeasure to combat identity thieves. In so doing, voice biometrics improve contact center efficiency by reducing call time.
Speech Solutions,
Posted 01 Nov 2007
The integration of improved speech-to-text in audio mining now allows users to easily access a wealth of information they might have missed otherwise.
Speech Solutions,
Posted 01 Oct 2007
Whether embedded in a piece of hardware or as software that can be installed on a laptop computer or PDA,applications that rely on speech recognition and speech synthesis technologies and language databases canprovide instantaneous translation of key words and phrases.
Speech Solutions,
Posted 05 Sep 2007
Speech Solutions,
Posted 09 Jul 2007
Speech Solutions,
Posted 01 Jun 2007