10 Min. Webinar: May 3 - Why Messaging is the Next Frontier for Customer Service10 Min. Webinar: May 10 -From Self-Service to Agent Assisted: The Critical Importance of Experience Continuity 10 Min. Webinar: May 17 - Disposable Mobile Apps: Complex Self-Service Made Easy
Dr. Ramaswamy earned his PhD in Computer Science at the University of South Florida, Tampa and his Masters in EE from India Institute of Science (IISc) in Bangalore, internationally recognized as one of the top science and engineering schools in the world. Before joining Vianix, Dr. Ramaswamy worked as a Director for Comcast in New Media Development, where he was responsible for the design and architecture of new applications and services for existing and next generation cable infrastructure including DOCSIS, Next-Gen On Demand, PacketCable and IMS Technologies. He represented Comcast in the standards bodies such as CableLabs, and ITU-T.
During a successful career as a researcher and Member of Technical Staff at Bell Labs, Veeru, as he prefers to be called, was the architect and technical lead in building a Packet Multimedia Gateway (PMG) from wireless to IP networks, in-building wireless (PicoGSM), Digital Watermarking in Cable and Gigabit Ethernet MPLS Switch (GEMS). He was actively involved with the standards body for the interoperability of video, voice, data and control. Dr. Ramaswamy has more than 15 publications in multimedia communications in peer-reviewed conferences, and reputed journals such as IEEE transactions and a patent filed on SIP Proxy.