Greg is Vice President of Speech Services for Syntellect Inc., a leading provider of Customer Interaction Mangaement solutions including speech-enabled automated self-service solutions. He established Syntellect’s speech services practice, a proven leader in the industry, with over 100 successful speech solutions delivered, including leading enterprises such as Avon Products, National City Mortgage, Chevron and Sierra Pacific Power. Greg has over 25 years experience in the Interactive Voice Response industry in management and software engineering, including prior positions as Vice President of Professional Services and Director of Engineering for Syntellect.