Speech Technology Magazine

 

Biographical Information

Julie Knudson



Articles By Julie Knudson

Improving Conversational Virtual Assistants with Natural Language Processing

Better audio and Big Data are among the advancements making virtual assistants better
Posted 05 Nov 2018 - Fall 2018 Issue - by Julie Knudson

2018 SPEECH TECHNOLOGY IMPLEMENTATION AWARD: ISRAEL DISCOUNT BANK

Letting Customers Send Their Money Where Their Mouth Is.
Posted 27 Aug 2018 - Summer 2018 Issue - by Julie Knudson

2018 SPEECH TECHNOLOGY IMPLEMENTATION AWARD: SAYIN’ IT SAM

A Game Platform Helps Nonverbal Children Find Their Voice.
Posted 13 Aug 2018 - Summer 2018 Issue - by Julie Knudson

Engaging Younger Audiences with Voice: New Opportunities to Connect with a Younger Demographic

Younger consumers—those 18 to 24 years old—are helping to drive adoption of voice technology, yet a study by PwC shows their use of it remains low. What does this mean for companies in the speech sector, and where can inroads be made?
Posted 06 Jun 2018 - - by Julie Knudson

Self-Service and Assisted Service: Putting It All Together

The customer experience gets a boost when service systems work as one
Posted 04 Jun 2018 - Spring 2018 Issue - by Julie Knudson

Bringing IVR to the Mobile Environment

As consumers go mobile, can interactive voice response platforms follow?
Posted 10 Nov 2017 - Winter 2017 Issue - by Julie Knudson

ReadSpeaker Expands Learning Options at York Technical College

With text-to-speech, the school's students learn how they want
Posted 17 Feb 2017 - Spring 2017 Issue - by Julie Knudson