Susan L. Hura, Ph.D., is the founder of SpeechUsability, a consultancy focusing on improving the user experience by incorporating user-centered design practices in speech technology projects. Susan started and managed the usability program at Intervoice as their Head of User Experience, and prior to that worked a member of the human factors team at a Lucent Technologies, providing experience in user interface design, usability testing, and speech acoustics. She held a faculty position at Purdue University in the Department of Audiology and Speech Sciences where she cofounded a multidisciplinary research team dedicated to studying novel approaches to computer speech recognition. Susan holds a doctorate in Linguistics from the University of Texas at Austin. She is a frequent invited presenter at speech technology and usability conferences, and serves on the Board of Directors of AVIOS (the Applied Voice Input Output Society).