Speech Technology Magazine

 

Biographical Information

Vicki Broman and Georgios Tserdanelis



Vicki Broman is the manager of the voice user interface (VUI) design team at eLoyalty, the technology division of Teletech. Georgios Tserdanelis is a VUI designer for eLoyalty.

Articles By Vicki Broman and Georgios Tserdanelis

In User Interfaces, Color and Tone Matter

Don't underestimate customers' reactions to 'trivial' variations

What You Need to Know to Design Quality Surveys

Keep them clear, concise, and quick.