ABOUT CONCENTRIX: Different by DesignTM
Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design.
Visit www.concentrix.com to learn more.
Allyson Boudousquie, VP of Market & Product Strategy at Convergys (which has since been acquired by Concentrix), discusses the impact of millennials on contact center technology and practice in this clip from SpeechTEK 2018.
Industry Voices,
Posted 23 Nov 2018
Convergys VP, Market & Product Strategy Allyson Boudousquie discusses the impact of a rising millennial workforce on CX in this clip from SpeechTEK 2018.
Industry Voices,
Posted 26 Oct 2018
Convergys VP, Market & Product Strategy Allyson Boudousquie explains the essential elements of ominchannel interactions present and future in this clip from SpeechTEK 2018.
Industry Voices,
Posted 19 Oct 2018
These cutting-edge vendors are leading the way in AI, analytics, natural language, smart speakers, and more.
Feature,
Posted 01 Aug 2018
- Summer 2018 Issue
Convergys Corporation, a global provider in customer experience outsourcing, announced that it has entered into a definitive agreement under which SYNNEX Corporation.
Speech Technology Digest,
Posted 29 Jun 2018