Speech Technology 2010 Industry Buyer's Guide

Product Support Solutions
7271 Regional Street
Dublin CA 94568
USA

PH: 877-289-7770
FAX:
Contact: sales@psshelp.com
Visit their Web site: www.psshelp.com

Profile

Product Support Solutions, Inc. (PSS) is a premier contact center system integrator and service provider, focusing on extending companies’ existing IVR, CTI, and PBX systems and investments. The company offers 24x7x365 support and maintenance programs and a broader array of services, including design, application development, integration, and ongoing technical support for next-generation premises-based and hosted contact center technologies. http://psshelp.com

This company is listed in the following categories:

Authoring Environments	Auto Attendant Solutions	Call Center Solutions	Computer Telephony Integration (CTI)
Embedded Solutions	Managed Services	Outsourced Services	Packaged Applications
Platform Providers/Hosting	Professional Services/Consulting	Service Creation and Management Solutions	Speaker Verification/Biometrics
Speech Recognition	Speech Solution Integration	Speech to Text	Testing Solutions
Text to Speech	Voice User Interface (VUI) Design

Articles Mentioned

Is Your Goal to Get Rid of Money?

Relying solely on industry standards sets the bar too low.
Interact, Posted 01 Jun 2009 - June 2009 Issue

Romancing the Caller [and the Customer]

Eliciting the best response in a directed dialogue
Feature, Posted 01 May 2009 - May 2009 Issue

Speech Permeates the Enterprise

Editor's Letter, Posted 01 May 2009 - May 2009 Issue

But Is It Natural?

Make it clear for callers to know what to say when given an open-ended prompt.
Feature, Posted 02 Apr 2009 - March/April 2009 Issue

Are You Working Hard to Suck Less?

Instead, why not design something people are happy to use?
Interact, Posted 02 Apr 2009 - March/April 2009 Issue

... Read More Articles Mentioned

[Buyer's Guide Home] | [Participation Info]