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Convergys Corporation
201 East Fourth Street
Cincinnati OH 45202-4206
USA

PH: 800-344-3000
FAX:
Contact: marketing@convergys.com
Visit their Web site: www.convergys.com
Profile

For over 30 years, Convergys has provided industry-leading technologies and services that balance customer satisfaction with cost reduction. We offer Intelligent Self-Service, Intelligent Notification, On-Demand Voice Authentication, and Customer Analytics solutions, along with award-winning Professional Services, to help our clients reduce costs, increase revenue, and enhance the overall customer experience.

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Articles Mentioned

Voice Biometrics Should Be Part of a Larger Strategy, Experts Contend

Blending biometrics with other security methods can help prevent contact centers from fraud, Speech Technology webinar participants contend.
Speech Technology News Features, Posted 09 Jan 2018

Strong Growth Expected in the IVR Market

MarketsandMarkets eyes steady growth for interactive voice response technology through 2023.
Speech Technology News Features, Posted 04 Sep 2017

Voice Design Tools Get a Redesign of Their Own

The technology undergoes a transformation as omnichannel takes over interactions
Cover Story, Posted 24 Apr 2017 - Summer 2017 Issue