Speech Technology 2008 Industry Buyers Guide
Category Definitions
Analytics Analytics
Authoring Environments Authoring Environments
Auto Attendant Solutions Companies that provide telephony applications which work in conjunction with a live operator to incorporate functions such as call answering, call transferring, unified messaging, voice mail, and information on demand.
Call Center Solutions Companies that provide speech-enable solutions for the call center with the goal of replacing or enhancing current IVR systems.
Carrier/Service Provider Companies that provide speech-enable solutions to the carrier and service provider industry.
Computer Telephony Integration (CTI) Computer Telephony Integration (CTI)
Consumer Electronics
Desktop Applications Companies that develop software for the computer's operating environment that utilizes speech recognition, speech synthesis and/or speaker verification.
Embedded Solutions Companies that develop ASR, TTS, or verification solutions that have a small enough footprint to be integrated into the devices such as toys, appliances, cell phones, etc. The speech technology functions are then carried out by those devices.
Executive Search
Managed Services Managed Services
Mobile Solutions Companies that provide speech technology solutions for the mobile end user in vehicles and mobile devices such as wireless phones, automatic banking machines, and new multi-modal devices.
Outsourced Services Outsourced Services
Packaged Applications Companies that provide pre-built, generic solutions for specific applications (e.g., auto attendant).
Platform Providers/Hosting Companies that provide hardware and software architecture for speech-enabled solution, which can have additional software written and customized by an outside agent.
Professional Services/Consulting Companies or individuals who study and provide market research on speech technology and recommend appropriate actions for implementing the best fit applications.
Service Creation and Management Solutions Companies that provide subscribers and the associated service-specific operations the complete life cycle of a voice application including design, development, deployment, means for analysis, monitoring and maintenance capabilities.
Speaker Verification/Biometrics Companies that provide solutions using an automatic process that uses human voice characteristics to determine whether a speaker (or caller) is the person he or she claims to be.
Speech Recognition Companies that develop voice recognition solutions/products to enable machines to understand human speech.
Speech Search Speech Search
Speech Solution Integration Companies that provide a collection of technology products to solve Intermediate Systems problems using speech technology.
Speech to Text
Testing Solutions Companies that provide data-reporting services for certification, proficiency or aptitude for speech technologies and services.
Text to Speech Companies that provide technologies with the capabilities to interpret electronic text and generate audible speech from the text.
Translation Services
Voice over IP (VoIP) Voice over IP (VoIP)
Voice Prompt Recording Services Companies that provide voice talent and recording services for IVR, voice mail, ACD, PBX and speech recognition applications.
Voice User Interface Design Companies that provide a speech-recognition system that can interact, in a human-like way with the user.



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