2325 East Camelback Road, Suite 700
Phoenix AZ 85016
USA
PH: (978) 250 7900
FAX: (602) 954 2294
Contact:
contact@aspect.com
Visit their Web site:
www.aspect.com
Aspect helps enterprises break down the walls between people, processes, systems and data sources, allowing organizations to unite around the customer journey. By developing fully native interaction management, workforce optimization and self-service capabilities within a single customer engagement center, we enable dynamic, conversational interactions and create a truly frictionless omni-channel customer experience. Leveraging the agility of our worldwide cloud infrastructure and over 40 years of industry ingenuity, Aspect conveniently and easily connects questions to answers while helping enterprises keep service levels high and operational costs contained. For more information, visit www.aspect.com.
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Customers everywhere are growing increasingly comfortable talking to IVAs
Voice Value,
Posted 24 Apr 2017
- Summer 2017 Issue
To improve customer service, enterprises embrace artificial intelligence, and the change ripples through IVR systems
Feature,
Posted 24 Apr 2017
- Summer 2017 Issue
The technology undergoes a transformation as omnichannel takes over interactions
Cover Story,
Posted 24 Apr 2017
- Summer 2017 Issue
Davis has a voice interface and can help companies monitor their digital ecosystems.
Speech Technology Digest,
Posted 07 Feb 2017