Speech Technology Magazine

About Aspect

Aspect’s fully-integrated solution unifies the three most important facets of modern customer engagement strategy: customer interaction management, workforce optimization, and back-office. Through a full suite of cloud, hosted and hybrid deployment options, Aspect helps the world’s most demanding contact centers and back offices seamlessly align their people, processes and touch points to deliver remarkable customer experiences. 

Helpful Links:

Trupanion Case Study:

http://www.aspect.com/globalassets/trupanion-cs.pdf

Bridging the Game Between Front and Back Office:

http://www.aspect.com/globalassets/bridging-the-gap-between-front-and-back-office-wp.pdf

7 Critical Capabilities to Demand from Your Cloud Contact Center Provider: 

http://zipwire.aspect.com/globalassets/zipwire-seven-critical-capabilities-wp.pdf

Aspect Proactive Engagement Suite Remind and Notify: 

http://www.aspect.com/globalassets/aspect-pes-remind-and-notify-ds.pdf

Aspect Mobility: Aspect In Queue Self-Service

http://www.aspect.com/globalassets/aspect-inqueue-selfservice-ds.pdf

Connect with us on:

Facebook: www.facebook.com/AspectSoftware

Twitter: @AspectSoftware

LinkedIn: www.linkedin.com/company/aspect-software