Speech Technology Magazine

Speech Technology Industry Buyer's Guide
Aspect Software, Inc.
300 Apollo Drive

Chelmsford MA 01824

PH: 978-250-7900
FAX: 978-244-7410
Visit their Web site: www.aspect.com

About Aspect

Aspect’s fully-integrated solution unifies the three most important facets of modern customer engagement strategy: customer interaction management, workforce optimization, and back-office. Through a full suite of cloud, hosted and hybrid deployment options, Aspect helps the world’s most demanding contact centers and back offices seamlessly align their people, processes and touch points to deliver remarkable customer experiences. 

Helpful Links:

Trupanion Case Study:


Bridging the Game Between Front and Back Office:


7 Critical Capabilities to Demand from Your Cloud Contact Center Provider: 


Aspect Proactive Engagement Suite Remind and Notify: 


Aspect Mobility: Aspect In Queue Self-Service



Connect with us on:

Facebook: www.facebook.com/AspectSoftware

Twitter: @AspectSoftware

LinkedIn: www.linkedin.com/company/aspect-software


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Articles Mentioned

Aspect to Offer SpeechPro's VoiceKey on Its Innovation Exchange

SpeechPro's VoiceKey voice biometric solution selected for Aspect's new software marketplace for customer engagement solutions.
Speech Technology News Features, Posted 29 Jan 2015

Speech Readies Healthcare for ACA Requirements

After proving their mettle, voice solutions continue to help providers and insurers comply with regulations, put a lid on costs, and serve patients.
Cover Story, Posted 10 Nov 2014 - Winter 2014 Issue

What You Need to Know to Design Quality Surveys

Keep them clear, concise, and quick.
Inside Outsourcing, Posted 10 Nov 2014 - Winter 2014 Issue

Amazon's Echo Is a New Voice-Controlled Device

The Echo speaker doubles as a speech-enabled personal assistant.
Speech Technology News Features, Posted 14 Nov 2014

Speech Analytics to Grow 23.9 Percent Globally

New research predicts strong growth for speech analytics across Europe, North America, and Asia-Pacific.
Speech Technology Digest, Posted 28 Oct 2014