Category: Speech Recognition
The latest in the line of hand-held recorders incorporates 3D microphone technology and a new design.
Industry News,
Posted 22 May 2013
M*Modal Fluency digital dictation technology will integrate with the healthcare provider's Epic electronic health records system.
Industry News,
Posted 21 May 2013
Adding a personal assistant will require some work, but the pay-off can be great.
Sounding Board,
Posted 20 May 2013
This latest release includes an enhanced management console and time-saving personalization tools.
Industry News,
Posted 17 May 2013
Product integrates voice with hands-free scanning.
Industry News,
Posted 16 May 2013
VoicePod enables hands-free remote control.
Industry News,
Posted 10 May 2013
Australian firm makes a case for BigHand's voice productivity and speech solutions.
Deployments,
Posted 10 May 2013
Siri may be at the forefront, but she's far from on her own.
Voice Value,
Posted 10 May 2013
Voice detection technology uses noise cancellation in home and car environments.
Industry News,
Posted 07 May 2013
Solution integrates technology from Nuance's Nina.
Industry News,
Posted 02 May 2013
Users seeking voice-enabled service and support have several choices.
Forward Thinking,
Posted 01 May 2013
Speech applications don't exist in a vacuum.
Standards,
Posted 01 May 2013
Speech solutions startup receives backing from Intel and Samsung.
Industry News,
Posted 30 Apr 2013
A new study finds drivers are also distracted while using hands-free technologies in the car.
News Feature,
Posted 29 Apr 2013
The application promises 99 percent accuracy against a 10,000-name directory.
Industry News,
Posted 26 Apr 2013
Hospitals and imaging centers to benefit from real-time alerts and speech-enabled multimedia report creation.
Industry News,
Posted 25 Apr 2013
Invention provides an improved system for training acoustic models.
Industry News,
Posted 25 Apr 2013
Smartpen features voice recognition.
Industry News,
Posted 24 Apr 2013
New Si-Rui sedan features voice recognition.
Industry News,
Posted 24 Apr 2013
FreeMe lets doctors act on documents while on the go.
Industry News,
Posted 23 Apr 2013
The company is launched the next generation of its IdeaScribe app for iOS devices.
Industry News,
Posted 22 Apr 2013
Solution is available in 20 languages
Industry News,
Posted 19 Apr 2013
The digital dictation offering relies on live transcriptionists.
Industry News,
Posted 17 Apr 2013
Web-based desktop dictation software includes full smartphone app suite and compatibility with any professional recording device.
Industry News,
Posted 17 Apr 2013
Companies offer voice-enabled navigation services.
Industry News,
Posted 17 Apr 2013
Closed captioning can be done any time of day or night using Autonomy's IDOL technology.
Industry News,
Posted 09 Apr 2013
AT&T's speech recognition and natural language understanding apps will enhance Interactions' customer care solutions.
Industry News,
Posted 08 Apr 2013
The new iPhone ServiceDesk Plus MSP app features Nuance voice technologies.
Industry News,
Posted 05 Apr 2013
The company adds more than 100 additional U.S. markets and 21,000 hours of programming.
Industry News,
Posted 02 Apr 2013
New solution offers improved captioning quality for online video content.
Industry News,
Posted 02 Apr 2013
Mobile ads can become an intelligent and engaging two-way conversation between brands and consumers.
Industry News,
Posted 01 Apr 2013
The airfare shopping engine uses semantic technology to let users search for flights with voice queries.
Industry News,
Posted 27 Mar 2013
TTS company CereProc has partnered with professional voice solutions company Walsh Media to provide corporate voice branding solutions.
Industry News,
Posted 26 Mar 2013
Solution unifies total office and mobile management capabilities.
Industry News,
Posted 26 Mar 2013
Complete 511 motorist information system will include IVR, Web, condition reporting, data fusion, and smartphone applications with survey feedback.
Industry News,
Posted 26 Mar 2013
A new app combines video with speech recognition technology to create uniquely engaging digital media content.
News Feature,
Posted 22 Mar 2013
Speech is already making life easier every day.
Sounding Board,
Posted 22 Mar 2013
Voice interaction lets users find content and search the Web.
Industry News,
Posted 21 Mar 2013
The latest version offers support for Microsoft Windows 8, Office 2013, and Internet Explorer 10.
Industry News,
Posted 18 Mar 2013
Smartphones are increasing awareness of text-to-speech, speech-to-text, and voice control technologies.
News Feature,
Posted 15 Mar 2013
API provides 100 percent voice operation for apps, using natural language understanding.
Industry News,
Posted 15 Mar 2013
The Vela app lets people access their favorite music just by using their voices.
Industry News,
Posted 14 Mar 2013
It now provides location-aware, proactive assistant, and text messaging features.
Industry News,
Posted 12 Mar 2013
Companies collaborate to link the physician narrative to the computer-assisted coding process.
Industry News,
Posted 27 Feb 2013
Rubidium adds voice control to Jabra's latest Microsoft- and Skype-compatible unified communications headsets.
Industry News,
Posted 27 Feb 2013
Headsets will supplement speech recognition software.
Industry News,
Posted 27 Feb 2013
Applications include ASR on Android platform.
Industry News,
Posted 27 Feb 2013
Offering delivers HD voice and optimized speech recognition.
Industry News,
Posted 26 Feb 2013
AT&T uses IBM MobileFirst solutions to build out its mobile app developer program.
Industry News,
Posted 22 Feb 2013
Solution uses Siri-like functionality for managing tickets.
Industry News,
Posted 22 Feb 2013
TrulyHandsfree is enhanced with user-defined triggers and passphrases.
News Feature,
Posted 20 Feb 2013
Technologies enable voice activation and hands-free operation of mobile devices.
Industry News,
Posted 20 Feb 2013
The solution combines advanced speech recognition with cloud communications.
Industry News,
Posted 19 Feb 2013
Talking to the walls might not mean you're crazy.
Cover Story,
Posted 10 Feb 2013
From the novice to the experienced, it's boom time for developers.
Feature,
Posted 10 Feb 2013
Speech technology sees government growth spurt.
Feature,
Posted 10 Feb 2013
The mobile phone app now speaks and understands 38 languages.
News Feature,
Posted 06 Feb 2013
Siri Eyes Free technology will appear on select 2013 car models.
Industry News,
Posted 31 Jan 2013
The United Arab Emirates agency will deploy a voice-enabled electronic health record system.
Industry News,
Posted 24 Jan 2013
The digital dictation product for the legal market will support the new BlackBerry devices.
Industry News,
Posted 24 Jan 2013
Cloud-based partnership will bring voice capabilities to more retail and distribution operations.
Industry News,
Posted 22 Jan 2013
Solution leverages semantic discovery technology.
Industry News,
Posted 15 Jan 2013
Hyundai's connected car prototype brings intelligent, conversational in-car connectivity to the mass consumer market.
Industry News,
Posted 09 Jan 2013
The app lets users connect their iPhones to interact hands-free in the car.
Industry News,
Posted 08 Jan 2013
New Bluetooth connectivity enables smart TV and set-top box connectivity with a voice-enabled remote.
Industry News,
Posted 08 Jan 2013
Crowdsourcing feature analyzes words and phrases in real time.
Industry News,
Posted 07 Jan 2013
Using the new SYNC AppLink-enabled Glympse smartphone app, drivers can share their locations directly from their cars using simple voice commands.
Industry News,
Posted 07 Jan 2013
New software brings AT&T Watson speech recognition engine to in-car systems and apps.
Industry News,
Posted 07 Jan 2013
Consumer trust of IVRs is being propelled by mainstream mobile applications.
Sounding Board,
Posted 04 Jan 2013
Funding will be used to ramp up business development.
Industry News,
Posted 03 Jan 2013
New feature lets users open apps by voice.
Industry News,
Posted 20 Dec 2012
SDK Beta 2 helps developers add voice recognition and TTS.
Industry News,
Posted 20 Dec 2012
Elektrobit (EB) helped develop Volkswagen's new Golf VII infotainment system.
Industry News,
Posted 19 Dec 2012
Microsoft also expands speech recognition languages.
Industry News,
Posted 19 Dec 2012
The Spark and Sonic will integrate with Apple's iPhone personal assistant app.
Industry News,
Posted 13 Dec 2012
Technology brings context-aware intelligence to applications.
Industry News,
Posted 12 Dec 2012
BBK embeds Audience Automatic Speech Recognition Assist in its newest smartphone model.
Industry News,
Posted 06 Dec 2012
Allows developers to add voice commands.
Industry News,
Posted 05 Dec 2012
Funding will enable TranscribeMe to grow its market position in next-wave audio transcription and speech-to-text technologies.
Industry News,
Posted 03 Dec 2012
Babel program aims to create keyword-search systems with less data and time.
Industry News,
Posted 29 Nov 2012
Product offers major advances for healthcare providers.
Industry News,
Posted 27 Nov 2012
Speech analytics-based platform monitors calls for specific wording.
Industry News,
Posted 27 Nov 2012
Solution provides Siri-like interface for CRM.
Industry News,
Posted 14 Nov 2012
Revamped platform used to build NLI solutions.
Industry News,
Posted 14 Nov 2012
Latest mobile solution adds voice recognition, reduces customer effort, and increases answer accuracy.
Industry News,
Posted 12 Nov 2012
Editor's Letter,
Posted 10 Nov 2012
Advances emphasize the role of the human mind.
Forward Thinking,
Posted 10 Nov 2012
First came Apple's Siri for the iPhone. Now there's Nina, Lexee, and Sophia for business use.
Cover Story,
Posted 10 Nov 2012
Partnership aims to improve radiology workflows using advanced speech understanding.
Industry News,
Posted 07 Nov 2012
Includes speech recognition capabilities.
Industry News,
Posted 01 Nov 2012
Latest version of Dragon Legal delivers increased accuracy.
News Feature,
Posted 01 Nov 2012
The new release supports voice-directed picking, receiving, shipping, and returns with enhanced GS1 compliance support and industry-specific product traceability features.
Industry News,
Posted 30 Oct 2012
Available for immediate download in beta.
News Feature,
Posted 24 Oct 2012
Companies combine advanced IVR and speech recognition with cloud communications.
Industry News,
Posted 24 Oct 2012
Headset features advanced speech recognition.
Industry News,
Posted 24 Oct 2012
Solutions address growing demand for voice-powered user interfaces.
Industry News,
Posted 23 Oct 2012
M*Modal's suite of cloud-based solutions integrates seamlessly with UCI's Allscripts Electronic Health Record system to offer faster, more flexible documentation methods.
Industry News,
Posted 18 Oct 2012
The app offers tablet interface choices and swappable keyboard designs.
News Feature,
Posted 18 Oct 2012
The product offers more than 20 languages and offline functionality.
Industry News,
Posted 18 Oct 2012
Viper SmartStart is now integrated with Siri voice control.
Industry News,
Posted 18 Oct 2012
Hebrew is the latest language supported in Dragon Dictation and Dragon Search.
Industry News,
Posted 17 Oct 2012
A feed company has already started seeing the benefits of the voice-enabled warehouse system.
Industry News,
Posted 08 Oct 2012
The company aims to leverage artificial intelligence research to provide sophisticated speech recognition.
Industry News,
Posted 02 Oct 2012
Solution allows customers to meet EMR requirements.
Industry News,
Posted 02 Oct 2012
M*Modal's Fluency Direct voice-enables EMR systems to capture complete patient narratives from any device, anywhere, anytime.
Industry News,
Posted 01 Oct 2012
Latest U-verse enabled app includes gesture and voice controls.
News Feature,
Posted 27 Sep 2012
Successful Dragon apps now let people dictate text messages and email, update social media statuses, and search the Web in 38 countries.
Industry News,
Posted 26 Sep 2012
Uconnect Access includes voice-activated texting and search functions.
News Feature,
Posted 24 Sep 2012
Developers can now access 34 dictation and search languages.
Industry News,
Posted 24 Sep 2012
The platform enables voice as the user interface to interact with and control mobile apps.
Industry News,
Posted 19 Sep 2012
The two companies will jointly develop voice prompt e-commerce portal.
Industry News,
Posted 18 Sep 2012
The device features an integrated motion sensor and barcode scanner.
Industry News,
Posted 17 Sep 2012
A new partnership with Speech Interface Design brings Vocollect Voice to warehouse operations.
Industry News,
Posted 12 Sep 2012
The turnkey digital audio processor solution with far-field voice processing algorithms and speech recognition for consumer electronics devices, smart home appliances, and toys.
Industry News,
Posted 11 Sep 2012
A window into the future of speech technology.
Cover Story,
Posted 10 Sep 2012
Updated voice recognition solution offers features based on user feedback.
News Feature,
Posted 05 Sep 2012
The solution features speech technologies from Nuance Communications.
Industry News,
Posted 29 Aug 2012
Retailer aims to elevate operations, better serve its customers, and increase employee satisfaction.
Industry News,
Posted 22 Aug 2012
Apps include use of speech recognition.
Industry News,
Posted 17 Aug 2012
Provides ability to deploy speech recognition.
Industry News,
Posted 14 Aug 2012
The application lets users hear incoming messages and respond with voice.
Industry News,
Posted 14 Aug 2012
Phones use Nuance's voice and NLU technologies.
Industry News,
Posted 08 Aug 2012
Solution saves physicians time by enhancing speech recognition.
Industry News,
Posted 08 Aug 2012
Users can check the current allergy forecasts using voice commands.
Industry News,
Posted 02 Aug 2012
The new funding will aid in development of speech and handwriting capture technologies for combat environments.
Industry News,
Posted 02 Aug 2012
Collaboration will focus on human-machine interaction.
News Feature,
Posted 27 Jul 2012
The company adds more than 100 enhancements to its voice recognition solution.
News Feature,
Posted 26 Jul 2012
Android app lets users broadcast their Facebook news feed and talk back, all by voice.
Industry News,
Posted 25 Jul 2012
Gives developers a new voice recognition platform.
Industry News,
Posted 25 Jul 2012
Makes medical voice recognition available at hospitals and clinics.
Industry News,
Posted 23 Jul 2012
The medical clinical documentation solutions provider offers M*Modal Fluency solutions to facilities in Wisconsin and Illinois.
Industry News,
Posted 20 Jul 2012
Alliance brings Siri-like technology to phones.
Industry News,
Posted 19 Jul 2012
The partnership has yielded a new level of cyber security assurance for online transactions.
News Feature,
Posted 17 Jul 2012
The speech-enabled English language learning tool will be used to train students and employees in the United Arab Emirates.
Industry News,
Posted 16 Jul 2012
Cloud-based service helps healthcare and legal businesses use voice recognition services from the cloud.
Industry News,
Posted 12 Jul 2012
Nuance VocalPassword delivers automated password reset applications to employees.
Industry News,
Posted 12 Jul 2012
Watson and Siri are only the beginning.
The View from AVIOS,
Posted 10 Jul 2012
Radar O'Reilly is a tough act to follow.
Forward Thinking,
Posted 10 Jul 2012
Apps enable users to manage and send their dictations from anywhere securely.
Industry News,
Posted 05 Jul 2012
JP Morgan Chase unit buys medical speech recognition company
News Feature,
Posted 03 Jul 2012
Dragon now supports the Slovak language; Slovak consumers can now speak to send text messages and email, update Twitter and Facebook, search for Web content, and more.
Industry News,
Posted 29 Jun 2012
iSpeech voice recognition and text-to-speech platform expands capabilities with increased accuracy, speed, and custom speech recognition.
Industry News,
Posted 28 Jun 2012
Medical solutions provider offers M*Modal Fluency for Transcription to healthcare customers.
Industry News,
Posted 28 Jun 2012
Robust voice solution helps organizations significantly elevate their operations and enhance the customer experience with minimal IT resources.
Industry News,
Posted 28 Jun 2012
Partnership expands speech recognition and voice biometrics for banks in India
Industry News,
Posted 27 Jun 2012
Marks 36th country of availability.
Industry News,
Posted 25 Jun 2012
Leverages Nuance technology to improve voice applications
News Feature,
Posted 22 Jun 2012
Robin, a new voice-enabled personal assistant from Magnifis, is available in beta across the U.S.
Industry News,
Posted 18 Jun 2012
iPad3-release.com reports the iPhone's voice-activated personal assistant is set to debut on the new iPad 3 following the launch of Apple's new operating system, iOS 6.
News Feature,
Posted 15 Jun 2012
IBISWorld report predicts 2.3 percent growth to $1.1 billion by year's end.
News Feature,
Posted 15 Jun 2012
Solution enhances communications for military
Industry News,
Posted 14 Jun 2012
Research aimed at new ways to advance ASR technology
Industry News,
Posted 13 Jun 2012
The mobile voice solution delivers new workforce productivity on AML mobile devices supporting warehouse management systems and other mobile supply chain applications.
Industry News,
Posted 12 Jun 2012
Features include tighter integration with Nuance software.
Industry News,
Posted 11 Jun 2012
Companies join forces to help hospitals prepare for new standards
Industry News,
Posted 08 Jun 2012
Expands availability of voice recognition solution
Industry News,
Posted 07 Jun 2012
The company calls on the NHTSA to include speech technologies in review of driver distraction guidelines for vehicle interfaces.
Industry News,
Posted 29 May 2012
New features include EHR support
Industry News,
Posted 24 May 2012
Platform combines PDF editing, speech recognition, collaboration, and cloud storage
Industry News,
Posted 22 May 2012
Auto platform combines Nuance Dragon and NLU
Industry News,
Posted 22 May 2012
The companies are collaborating to design apps and services for cable set-tops, TVs, and other entertainment devices.
Industry News,
Posted 21 May 2012
Eight firms settle patent lawsuits with Klausner, three more suits remain.
Industry News,
Posted 17 May 2012
Dragon Apps expand availability and language support in eastern Europe
Industry News,
Posted 14 May 2012
App now offers Dragon voice recognition
Industry News,
Posted 09 May 2012
The union will provide advanced IT and dictation solutions for the law industry.
Industry News,
Posted 08 May 2012
Avantar's Yellow Pages is the first business directory app to offer free turn-by-turn voice GPS navigation on the iPhone.
Industry News,
Posted 04 May 2012
Speaker verification is designed with a small footprint and low power consumption for integration into all types of devices
News Feature,
Posted 02 May 2012
Voci's language identification technologies will enhance automated speech-to-speech language translation.
Industry News,
Posted 02 May 2012
Technological advances are making interactions engaging, valuable, and even fun.
Cover Story,
Posted 01 May 2012
Potter Voice Technologies is suing Apple, Microsoft, Google, and others over a patent that covers natural language voice control of a computer.
News Feature,
Posted 26 Apr 2012
The software extension enhances usability and streamlines document creation processes.
Industry News,
Posted 26 Apr 2012
The cable owner and operator is offering the service to its residential and business customers.
Industry News,
Posted 26 Apr 2012
The Toyota Touch & Go features advanced voice recognition and TTS capabilities.
Industry News,
Posted 25 Apr 2012
New apps for iPhone and BlackBerry are also available
Industry News,
Posted 20 Apr 2012
Software development kit will also be available
News Feature,
Posted 20 Apr 2012
The company debuts its Web services platform and API.
Industry News,
Posted 18 Apr 2012
Feature allows users to navigate mobile app through voice commands
Industry News,
Posted 18 Apr 2012
Solutions provide in-depth, real-time media monitoring and analytics capabilities for all text and voice sources.
Industry News,
Posted 17 Apr 2012
Avaya CallPilot's VBK files can be converted to .wav or MP3 files.
Industry News,
Posted 16 Apr 2012
giSTT Hosted now works with any business voicemail system that can forward a sound file to email.
Industry News,
Posted 16 Apr 2012
Speech-to-text will help users find specific words within their digital media assets.
Industry News,
Posted 16 Apr 2012
Creates test scripts, automates test execution from a single platform
Industry News,
Posted 13 Apr 2012
World's first commercial accelerated speech recognizer receives funding
Industry News,
Posted 10 Apr 2012
Collaboration ensures ease of use for consumers when accessing voice recognition technology to communicate with 3D digital characters
Industry News,
Posted 06 Apr 2012
The deal covers Klausner's visual voicemail technology.
Industry News,
Posted 06 Apr 2012
Navigate the Bible by speaking to it instead of tapping on a mobile app screen.
Industry News,
Posted 05 Apr 2012
The solution meets rigorous standards for access to patient information.
Industry News,
Posted 05 Apr 2012
Visual voice messaging offers comprehensive message transcription and social media integration.
Industry News,
Posted 03 Apr 2012
The relationship is expected to provide more streamlined, cost-effective approach to patient data entry.
Industry News,
Posted 28 Mar 2012
The company is leveraging its 411 directory assistance and 999/911 emergency services expertise to support 511 travel advisory and other N11 services.
Industry News,
Posted 28 Mar 2012
Companies will be able to identify customer locations.
News Feature,
Posted 27 Mar 2012
Deal extends voice recognition for embedded technologies.
Industry News,
Posted 21 Mar 2012
EZ DERM's 3-D mapping app provides doctors with voice-powered, mobile clinical documentation capture.
Industry News,
Posted 20 Mar 2012
Corporate mobile app combines voice, search, mobile display, and interactions.
News Feature,
Posted 20 Mar 2012
Nuance's Dragon Medical 360 technology will power Voicebrook's VoiceOver software.
Industry News,
Posted 15 Mar 2012
The partnership will produce a suite of mobile dictation tools.
Industry News,
Posted 15 Mar 2012
Sounding Board,
Posted 14 Mar 2012
New Web-based platform uses advanced speech recognition technology.
Industry News,
Posted 14 Mar 2012
The pairing brings productivity enhancements to cloud-based, voice-directed logistics applications.
Industry News,
Posted 14 Mar 2012
Voice-activated communication assistant is now available for iPhone and can be used without a data connection.
Industry News,
Posted 07 Mar 2012
Natural language, voice biometrics poised to trigger wider adoption.
News Feature,
Posted 07 Mar 2012
Voice recognition app will be available for Windows phones.
Industry News,
Posted 07 Mar 2012
New owners identified Sync's voice recognition capability as a key part of their decision to buy a Ford; 77 percent say they use voice commands regularly.
News Feature,
Posted 06 Mar 2012
Siri sets a high bar for call center technology.
The View from AVIOS,
Posted 01 Mar 2012
The company will provide messaging and speech technology for prescription refill notifications.
Industry News,
Posted 01 Mar 2012
Partnership kicks off with the development of network-independent conversational apps.
Industry News,
Posted 28 Feb 2012
VIERA digital TVs have already started shipping in Europe.
Industry News,
Posted 27 Feb 2012
App lets users say it and play it.
Industry News,
Posted 23 Feb 2012
More than 30 developers accepted Nuance's challenge to give mobile healthcare providers a voice.
News Feature,
Posted 22 Feb 2012
The partnership will extend solutions across inbound and outbound contacts.
Industry News,
Posted 21 Feb 2012
New natural language app lets users book vacation plans.
Industry News,
Posted 21 Feb 2012
The company also adds 18 transcription service partners.
News Feature,
Posted 21 Feb 2012
The new portfolio includes a speech app to improve physician mobility with unified work lists.
Industry News,
Posted 10 Feb 2012
Mobile point-of-care solutions deliver real-time speech recognition, dictation and search capabilities.
Industry News,
Posted 09 Feb 2012
Deal includes further development of Tellme speech recognition software; 24/7 also confirms its acquisition of Voxify.
News Feature,
Posted 07 Feb 2012
New VoxPilot provides instant visibility and push-button control.
Industry News,
Posted 07 Feb 2012
iFood Assistant 4.0 lets users create grocery lists, recipes.
Industry News,
Posted 07 Feb 2012
The company began offering a hosting service for its speech and telephony applications.
Industry News,
Posted 02 Feb 2012
Voxware becomes a Manhattan Value Partner, making its voice solutions available to Manhattan's WMS customers.
Industry News,
Posted 31 Jan 2012
The new application allows solutions providers to implement voice biometrics in the enterprise and cloud.
News Feature,
Posted 30 Jan 2012
The company is in the process of fixing bugs.
News Feature,
Posted 27 Jan 2012
Companies introduce Jennifer Pick by Voice in Europe.
Industry News,
Posted 26 Jan 2012
Merge continues the expansion of its healthcare IT partner program.
Industry News,
Posted 26 Jan 2012
The new voice analysis application will feature immediate detection of select words and phrases.
Industry News,
Posted 20 Jan 2012
New packing station application could help companies achieve significant additional productivity gains and increase business capacities by eliminating unnecessary process steps.
Industry News,
Posted 20 Jan 2012
Voice authentication and transaction verification provide robust security.
Industry News,
Posted 19 Jan 2012
Dragon TV is the power behind LG's voice recognition remote
Industry News,
Posted 17 Jan 2012
Teneo Toolkit includes Interaction Engine, Teneo Studio, and Teneo Insight.
Industry News,
Posted 17 Jan 2012
Speech processing efficiencies deliver powerful competitive advantages.
Sounding Board,
Posted 16 Jan 2012
Nuance's real-time medical voice recognition now supports Canadian French-speaking providers clinicians.
Industry News,
Posted 12 Jan 2012
Company credits Apple with driving consumer appetite of personal voice assistant technology.
Industry News,
Posted 12 Jan 2012
Grammar relaxation technology lowers operating costs in speech recognition-based IVRs.
Industry News,
Posted 11 Jan 2012
Ten-year collaboration will allow consumers to use voice to find music and videos in phones, tablets, apps, digital TVs, and cars.
Industry News,
Posted 10 Jan 2012
First integrated Virtual Assistant for TV will improve content discovery and TV controls for a better entertainment experience,
Industry News,
Posted 10 Jan 2012
Second-generation infotainment system adds new smartphone-based connectivity.
Industry News,
Posted 10 Jan 2012
New application gives users access to National Public Radio stations in the car.
Industry News,
Posted 10 Jan 2012
Natural language app for accessing mobile content expands to Google's Android platform.
Industry News,
Posted 10 Jan 2012
Partnership seeks to bring personal assistant voice-enabled applications to Toyota and Lexus car brands.
Industry News,
Posted 10 Jan 2012
Companies unveil embedded speech recognition software.
Industry News,
Posted 10 Jan 2012
Dragon TV supports set-top boxes, remote control, and application platforms.
Industry News,
Posted 09 Jan 2012
CloudTV H5 application platform used with Siri.
Industry News,
Posted 09 Jan 2012
The two firms pair up to deliver voice picking and other voice-directed warehouse functionality to Oracle WMS customers.
Industry News,
Posted 04 Jan 2012
Voice recognition is one of the key areas affecting customer satisfaction with in-car navigation systems.
FYI,
Posted 01 Jan 2012
It's hard to argue against progress, but it has its downside, too.
Voice Value,
Posted 01 Jan 2012
New speech integration ideas show promise for 2012.
Standards,
Posted 01 Jan 2012
Look at this technology as a friendly front-end tool.
Inside Outsourcing,
Posted 01 Jan 2012
A c-store distributor realizes double-digit gains with a voice-driven warehouse application.
Deployments,
Posted 01 Jan 2012
Upgraded remote recognizes voice commands.
Industry News,
Posted 29 Dec 2011
Voice-controlled system startup operates without mouse or keyboard.
Industry News,
Posted 28 Dec 2011
The text input provider rolls Nuance technology into its latest offering.
News Feature,
Posted 22 Dec 2011
Ectaco shipped 1,500 iTRAVL devices to the Ukraine for use during the 2012 UEFA Championship.
News Feature,
Posted 21 Dec 2011
The two companies have a storied past that involves many court battles.
News Feature,
Posted 20 Dec 2011
The tech giant might be looking to add TV to its lineup.
News Feature,
Posted 19 Dec 2011
Dragon Mobile SDK makes its South American debut, empowering developers to voice-enable iOS, Android, Windows Phone 7, and Web apps with support for Brazilian Portuguese.
Industry News,
Posted 15 Dec 2011
New voice capabilities are reported in the works for Google's Android phones.
News Feature,
Posted 14 Dec 2011
New iPhone app includes a voice assist button.
Industry News,
Posted 14 Dec 2011
Google Adds Arabic and Hebrew to the list of languages supported.
Industry News,
Posted 12 Dec 2011
World's largest e-tailer has kept acquisition of speech recognition service company under wraps since September.
News Feature,
Posted 08 Dec 2011
New app uses speech technologies to teach counting and currencies in foreign languages.
Industry News,
Posted 08 Dec 2011
The company expects top growth from mobile and consumer units and healthcare and enterprise segments.
News Feature,
Posted 05 Dec 2011
BigHand version 4.2 delivers major new components that increase the usability and effectiveness of integrated speech recognition technology.
Industry News,
Posted 01 Dec 2011
The new "Cluzee" virtual personal assistant app employs voice recognition and synthesis, a conversational interface, and machine learning.
News Feature,
Posted 29 Nov 2011
With this new mobile app, shoppers can now obtain the ratings information and search ESRB's database of rated games while in the store using their voice.
Industry News,
Posted 29 Nov 2011
The apps are now available for Finnish consumers to speak text for email, text messages, Web searches, and more.
Industry News,
Posted 28 Nov 2011
EVM Plus now can deliver voicemail directly to Lync users running the Microsoft client.
Industry News,
Posted 28 Nov 2011
European expansion continues as Hungarian-speaking consumers can now use Dragon to speak text for email, text messages, Web content, and more.
Industry News,
Posted 18 Nov 2011
The company releases its free s-peach app on Apple's Brazil App Store and the Android Market.
Industry News,
Posted 17 Nov 2011
The free software update is designed to integrate the company's dictation microphone with Mac operating systems.
Industry News,
Posted 16 Nov 2011
New Speech Engine now features text-to-speech, a completely new functionality for LumenVox
News Feature,
Posted 15 Nov 2011
The two firms join up to provide advanced mobile charge capture, dictation, and workflow solutions to physician groups.
Industry News,
Posted 15 Nov 2011
New app meets Singapore's unique language requirements.
Industry News,
Posted 11 Nov 2011
New dictation app for Mac OS X Lion provides a simple introduction to voice recognition.
Industry News,
Posted 10 Nov 2011
Joint research will focus on developing user interaction methodologies, including touch, gesture, and voice technologies, as well as information management for the driver.
Industry News,
Posted 10 Nov 2011
Dragon Dictation and Dragon Search debut in South America, giving Brazilians a faster and easier way to speak text for email, text messages, Web content, and more.
Industry News,
Posted 10 Nov 2011
Frisbee Smart is an application for Apple's iPhone, iPad, and iPod Touch devices.
Industry News,
Posted 07 Nov 2011
VoiceHub brings a speech recognition-based phone service to entrepreneurs, mobile workers, and small to medium businesses.
News Feature,
Posted 04 Nov 2011
A federal jury in Boston in early August settled one patent case leveled against Vlingo by Nuance Communications, but the legal battles between the two rival Massachusetts speech companies are far from over.
FYI,
Posted 01 Nov 2011
Speech technology can protect customer data against small-scale attacks.
Cover Story,
Posted 01 Nov 2011
From vendor selection to customer outreach, organizations must prepare for the various implementation stages.
Feature,
Posted 01 Nov 2011
Danish and Polish consumers can now speak text for email, text messages, Web content, and more.
Industry News,
Posted 13 Oct 2011
Voxware's warehouse voice application becomes the first to support Google's Android operating system.
Industry News,
Posted 05 Oct 2011
Latest offering brings consumers directly to their mobile destinations and integrates with Spotify, Ask.com, Wolfram|Alpha, Dictionary.com, Google+ and video streaming
Industry News,
Posted 30 Sep 2011
New solutions unlock meaning from the clinical documentation process.
Industry News,
Posted 28 Sep 2011
Sprint BlackBerry customers can now get their voice messages transcribed and delivered by email or text message.
Industry News,
Posted 27 Sep 2011
Skilled nursing facility operator deploys Vocollect's AccuNurse across its network.
Industry News,
Posted 20 Sep 2011
Mobile Voice Utility eliminates costly server integration, business process changes, interfaces, and middleware.
Industry News,
Posted 16 Sep 2011
Dragon Mobile SDK powers SayHi's translation app in seven languages via the Nuance Mobile Developer Program.
Industry News,
Posted 16 Sep 2011
Speech-to-text appliance can process 100 audio channels simultaneously.
Industry News,
Posted 14 Sep 2011
The first two apps in the suite are designed to steer customers to mobile smartphone applications.
News Feature,
Posted 13 Sep 2011
MedMaster Mobile's point-of-care mobile app offers data capture, clinical documentation, and navigation via voice.
Industry News,
Posted 08 Sep 2011
Ford's popular voice-enabled in-car infotainment system powered by Nuance to launch in Europe in 2012.
News Feature,
Posted 02 Sep 2011
Dragon NaturallySpeaking to be the basis of speech entry for enterprise and salesforce workflow automation.
Industry News,
Posted 01 Sep 2011
Chapter describes how to bridge the gap between the creators and implementers of investigatory voice biometric technologies
Feature,
Posted 01 Sep 2011
Pair aims to make voice recognition more intuitive in SYNC in-car telematics system
FYI,
Posted 01 Sep 2011
SpeechTEK 2011 keynote panel explores why mobility is a game changer for the speech industry
FYI,
Posted 01 Sep 2011
Dragon apps add Norwegian and Swedish language support.
Industry News,
Posted 26 Aug 2011
First you need to understand what I'm saying
Sounding Board,
Posted 22 Aug 2011
The deal is worth $75.5 million and brings together two speech technology leaders.
News Feature,
Posted 15 Aug 2011
Verbble for iOS now allows users to add talking to typing and clicking to input data into any form, template or app.
Industry News,
Posted 15 Aug 2011
New clinical documentation platform takes advantage of M*Modal's Speech Understanding technology.
Industry News,
Posted 12 Aug 2011
Keynote panel at SpeechTEK 2011 explores smartphone frontier.
News Feature,
Posted 09 Aug 2011
The company releases its SDK to developers of mobile apps.
Industry News,
Posted 09 Aug 2011
The latest version features a new dashboard application and manager service.
Industry News,
Posted 04 Aug 2011
The latest version is enhanced with greater accuracy and more voice command and control capabilities.
Industry News,
Posted 02 Aug 2011
Hundreds of people shared their stories of how speech technologies help in their personal and professional lives.
News Feature,
Posted 29 Jul 2011
Verbble allows users to speak into any form at their desks or on the go.
Industry News,
Posted 29 Jul 2011
Speech recognition application for Mac adds full support for Microsoft Word 2011, social media sharing, and formatting and editing features.
Industry News,
Posted 26 Jul 2011
US Airways is the first domestic airline to offer an intelligent service experience through natural language understanding.
News Feature,
Posted 22 Jul 2011
T-Mobile's Genius Button gets even smarter with new voice-enabled wake up commands.
Industry News,
Posted 20 Jul 2011
OnStar FMV lets drivers speak to get directions and make hands-free phone calls in the car.
Industry News,
Posted 19 Jul 2011
Language identification technology automatically determines whether message was spoken in English or Spanish.
Industry News,
Posted 19 Jul 2011
The smartphone revolution is changing speech technology.
Sounding Board,
Posted 13 Jul 2011
New patent deals with error recovery when an utterance can't easily be mapped to a specific path in the call flow.
News Feature,
Posted 12 Jul 2011
Ford is beta testing an Operator Assist feature for the cloud-based network of SYNC Services, giving registered users complimentary access to a live operator for help with business searches and address entry for turn-by-turn directions.
Industry News,
Posted 12 Jul 2011
The system promises to speed install time by weeks and save thousands in installation costs.
Industry News,
Posted 01 Jul 2011
Editor's Letter,
Posted 01 Jul 2011
Ford is teaming up with Nuance to research new voice recognition capabilities that will help drivers converse more easily with Ford SYNC by accurately interpreting command intent.
News Feature,
Posted 27 Jun 2011
Combined technology portfolios to drive more natural interactions with cars, mobile phones, and consumer electronics.
News Feature,
Posted 17 Jun 2011
Nuance's four-in-one keypad for Android smartphones and tablets now lets users talk, type, tap, or trace, in Spanish.
Industry News,
Posted 16 Jun 2011
Version 11.5 adds new social media sharing capabilities, correction and editing features, and more.
News Feature,
Posted 13 Jun 2011
Federal privacy bill would drive up compliance costs and inhibit market
Forward Thinking,
Posted 01 May 2011
Jeopardy gaffe by IBM's intelligent speaking supercomputer underscores importance of resolving miscommunication
Interact,
Posted 01 May 2011
This system combines computer graphics, artificial intelligence, voice recognition and other advanced technologies to perform a variety of tasks.
News Feature,
Posted 18 Apr 2011
M*Modal's Speech Understanding platform adds productivity capabilities to transcription workflow platform.
Industry News,
Posted 13 Apr 2011
The partnership will bring voice recognition to in-car navigation systems.
Industry News,
Posted 12 Apr 2011
New Call Steering Fast Start offering cuts the cost and time to deploy a natural language interface in half.
News Feature,
Posted 30 Mar 2011
The U.S. Department of Defense certifies Nuance's radiology speech recognition reporting platform for use across Air Force, Army, and Navy networks.
Industry News,
Posted 30 Mar 2011
New voice-activated email, SMS, Facebook, and Twitter service from SuperTooth launches.
Industry News,
Posted 24 Mar 2011
Unique four-in-one keypad lets consumers speak, trace, type, or tap to stay connected.
News Feature,
Posted 23 Mar 2011
Enhancement expands voice-enabled selection, put-away, replenishment, loading, and cycle-counting functionality.
Industry News,
Posted 23 Mar 2011
The app can speak text messages, email, and Tweets aloud and allow for text responses by voice
Industry News,
Posted 15 Mar 2011
New YouCaption software allows users to upload captioning to audio, video, and phone conferences in near real time.
Industry News,
Posted 02 Mar 2011
Editor's Letter,
Posted 01 Mar 2011
How speech is finding its way onto smartphones and saving you big bucks
Feature,
Posted 01 Mar 2011
Personalization means more than being on a first-name basis with customers
Cover Story,
Posted 01 Mar 2011
Semantic parsing can mine a treasure trove of data
Inside Outsourcing,
Posted 01 Mar 2011
Technical hurdles remain, but the technology has become ubiquitous
Voice Value,
Posted 01 Mar 2011
The company works with Nuance to expand the system's vocabulary to 19 languages.
News Feature,
Posted 28 Feb 2011
Altitude Software, Loquendo, and SpeechVillage have partnered to expand advanced speech self-service offering.
News Feature,
Posted 23 Feb 2011
Cloud-based platform provides global healthcare developers access to speech recognition and clinical language understanding technologies.
Industry News,
Posted 23 Feb 2011
Switch Commerce releases MobileTMS iPhone and Android mobile applications that use smartphone technology to integrate voice commands, location-based services, and real-time alerts for smarter ATM management.
Industry News,
Posted 17 Feb 2011
Vendors unite to create new technology for clinical documentation improvement.
Industry News,
Posted 17 Feb 2011
This joint research effort will integrate IBM's Watson and Nuance's voice and clinical language solutions to provide enhanced access to critical and timely information.
Industry News,
Posted 17 Feb 2011
New SVOX research in the United Kingdom finds that text-to-speech and speech recognition offer convenience and safety benefits.
News Feature,
Posted 10 Feb 2011
Web-based licensing and a new user interface are among the software's enhancements.
Industry News,
Posted 10 Feb 2011
New product offers improved performance and new features.
Industry News,
Posted 09 Feb 2011
The new solution is said to improve productivity and accuracy and reduce total cost of ownership across most workflows.
Industry News,
Posted 09 Feb 2011
Loquendo ASR and TTS is now available on the latest Microsoft automotive operating system.
Industry News,
Posted 08 Feb 2011
New pre-packaged application module enables quick and easy integration of Nuance's embedded one-shot voice capabilities and text-to-speech.
Industry News,
Posted 08 Feb 2011
The new think tank was designed to share knowledge and best practices for voice solutions that support operational and business objectives.
Industry News,
Posted 02 Feb 2011
Text-to-speech and speech recognition allow users to text and email while driving.
Industry News,
Posted 31 Jan 2011
The new offering is expected to drive additional adoption in Canada, is the 10th language added in six months.
Industry News,
Posted 26 Jan 2011
New app allows warehouses to manage orders with Psion devices using voice commands.
Industry News,
Posted 26 Jan 2011
The workforce-driven voice solutions provider will become part of Intermec's new Voice Solutions Business.
News Feature,
Posted 19 Jan 2011
Global Industry Analysts projects that the speech technology industry will grow to $20.9 billion by 2015.
News Feature,
Posted 13 Jan 2011
Speak With Me introduces the first app built on its advanced natural language speech platform powered by Loquendo ASR.
Industry News,
Posted 13 Jan 2011
The two companies are increasing speech-activated command and control functions for in-car navigation, music, and information systems.
Industry News,
Posted 11 Jan 2011
As the economy rebounds, voice solutions continue to build use cases.
Cover Story,
Posted 08 Jan 2011
Examining speech application errors reveals several more likely causes.
Talking Tech,
Posted 08 Jan 2011
Gracenote provides a solution for music search in the MyFord Touch.
News Feature,
Posted 06 Jan 2011
Nuance and Ford extend SYNC and Voice Services Platform to the global application developer ecosystem.
Industry News,
Posted 06 Jan 2011
App for Android combines Dragon Dictation, T9 Trace, T9 Write and XT9 to deliver a complete multimodal input experience.
Industry News,
Posted 06 Jan 2011
Toyota's new multimedia system application lets drivers stay connected with Nuance's one-shot voice technology.
Industry News,
Posted 05 Jan 2011
Today's seniors can't be left out of VUI design decisions.
Feature,
Posted 05 Jan 2011
Lab sessions gave companies the opportunity to showcase their latest products.
Feature,
Posted 05 Jan 2011
Merriam-Webster app for iPhone harnesses the power of Dragon to let users speak words instead of spelling them out.
News Feature,
Posted 21 Dec 2010
Speech-to-speech iPhone application doesn't require an Internet or phone connection.
Industry News,
Posted 21 Dec 2010
Buy.com iPhone and iPod Touch app uses scanning and speech recognition for price comparisons in the store.
News Feature,
Posted 20 Dec 2010
The new ActionBar allows for integration with KAYAK, Fandano, and Open Table.
News Feature,
Posted 16 Dec 2010
VoiceDJ allows users to control their music libraries entirely with their voices.
News Feature,
Posted 15 Dec 2010
Natural language clears up the out-of-grammar challenges faced by speech recognition systems.
Sounding Board,
Posted 14 Dec 2010
Gamers can use voice commands to play PC games; the software comes with standard Dragon Dictation.
News Feature,
Posted 08 Dec 2010
Interoperability of Loquendo MRCP Server with UniMRCP Connector Bridge is certified.
Industry News,
Posted 07 Dec 2010
PowerScribe 360 advances radiology documentation beyond dictation and reporting: Dragon Medical speech recognition engine and multiple productivity, communication, and administration tools redefine industry standard.
Industry News,
Posted 30 Nov 2010
The company says the unique user interface will make communicating easier.
News Feature,
Posted 29 Nov 2010
New self-service interactive voice response with speech recognition is available as a Five9 Virtual Call Center option or as a standalone solution for advanced voice self-service applications.
Industry News,
Posted 16 Nov 2010
Aldata will offer LXE's ToughTalk technology as part of its warehouse voice solution.
Industry News,
Posted 05 Nov 2010
Nuance will power the Genius button's Hands-Free Messaging on T-Mobile MyTouch 4G.
News Feature,
Posted 04 Nov 2010
GM and Ford come out with new in-car infotainment systems that expand the use of speech and what users can do with it.
FYI,
Posted 01 Nov 2010
Hope Technology School gives autistic students a new way to be heard.
Deployments,
Posted 01 Nov 2010
Voice Control research project prepares for car of the future with innovative voice control system.
News Feature,
Posted 27 Oct 2010
TTS and speech recognition combine with traditional voicemail platforms to make for a more interactive messaging experience.
News Feature,
Posted 26 Oct 2010
Total hands-free control is now possible for new, popular voice search applications.
News Feature,
Posted 22 Oct 2010
Breakthrough speech recognition technology for voice picking and other warehouse applications accelerates training for new users while providing unprecedented accuracy in challenging environments.
Industry News,
Posted 15 Oct 2010
Results of a new survey in the U.K. renews calls for drivers to embrace speech technologies behind the wheel.
Industry News,
Posted 12 Oct 2010
Distracted driving app creator opens its text to speech and voice recognition APIs to mobile developers.
Industry News,
Posted 08 Oct 2010
Agreement focused on advancing natural language processing technologies to drive evidence-based care and improve patient outcomes.
News Feature,
Posted 07 Oct 2010
the acquisition gives Voice Assist a hosted platform to deliver its speech-based mobile applications.
Industry News,
Posted 05 Oct 2010
CC Audition Talk & Note helps contact centers meet hiring challenges by using speech to screen job applicants.
News Feature,
Posted 05 Oct 2010
UK program will involve research into improving the performance of speech recognition systems in challenging environments.
News Feature,
Posted 01 Oct 2010
Plantronics Vocalyst service lets users send email and listen to text messages and reminders with simple voice commands.
Industry News,
Posted 28 Sep 2010
The technology is the warehousing industry's first voice-centric solution for vehicle-based workflows.
Industry News,
Posted 28 Sep 2010
Convergys voice solutions will be installed at the hospital trust.
Industry News,
Posted 23 Sep 2010
Analyst firm predicts the SYNC system will boost consumer acceptance of voice interfaces.
Industry News,
Posted 22 Sep 2010
The speech application for Mac OS X uses Dragon NaturallySpeaking 11 engine.
News Feature,
Posted 20 Sep 2010
The system will come with improved voice commands which will improve safety, says OnStar.
News Feature,
Posted 15 Sep 2010
Lunchtime panelists stay the course toward speech as the natural user interface.
FYI,
Posted 01 Sep 2010
Speakers urge caution when choosing to roll out a natural language app.
FYI,
Posted 01 Sep 2010
A university professor calls NLP the wave of the future in speech.
FYI,
Posted 01 Sep 2010
Clinicians can search medical references and get results from medical Web sites all at once on their iPhones.
Industry News,
Posted 19 Aug 2010
The system also contains a workflow solution, digital voice recorders, and a Web portal.
Industry News,
Posted 19 Aug 2010
Acquisition leads Astute to leverage new search capabilities with its existing system.
News Feature,
Posted 12 Aug 2010
Latest version of dictation management software improves productivity by integrating with Windows 7 and speech recording devices.
Industry News,
Posted 12 Aug 2010
The interactive language-learning programs manufacturer wins some prime contracts and launches new programs.
News Feature,
Posted 10 Aug 2010
Enterprise Voice Manager strengthens centralized management of voice applications across multiple warehouses.
Industry News,
Posted 04 Aug 2010
BigHand for Healthcare is a customized voice productivity solution that replaces analogue or tape-based systems used in medical dictation and transcription.
Industry News,
Posted 03 Aug 2010
Nuance T9, XT9, T9 Write and T9 Trace Input Technology to be Integrated Across ZTE's Global Mobile Handset Portfolio
Industry News,
Posted 30 Jul 2010
The company says this version will be faster and easier to use.
News Feature,
Posted 29 Jul 2010
Many factors play into how well a speech recognition engine adapts to the characteristics of each speaker.
Sounding Board,
Posted 16 Jul 2010
The platform also allows the user to capture information
News Feature,
Posted 12 Jul 2010
NEC gives employees a personal assistant and access to speech recognition applications for on-the-go messaging.
Industry News,
Posted 08 Jul 2010
Loquendo speech technologies power LoL, a new language-learning application in seven languages.
Industry News,
Posted 06 Jul 2010
New solution additions bring support for more languages and platforms.
Industry News,
Posted 01 Jul 2010
QuickFuse eliminates the need for coding, creating a truly accessible voice application solution.
Industry News,
Posted 22 Jun 2010
The company hopes to achieve 90 percent accuracy or better
News Feature,
Posted 21 Jun 2010
Analytics tool offers audit trail, historical analysis, drill down, and custom report design.
Industry News,
Posted 21 Jun 2010
Newest additions to TomTom's voice library from Nickelodeon make family adventures more enjoyable.
Industry News,
Posted 18 Jun 2010
The organization hopes to collaborate, improving connected car voice technology.
News Feature,
Posted 09 Jun 2010
The software is compatible with many Windows-based graphic design applications.
News Feature,
Posted 02 Jun 2010
Stock quotes, horoscopes and more added to Ford SYNC cloud-based services at no extra cost.
News Feature,
Posted 27 May 2010
The company also released a new version of its VoxNauta platform.
Industry News,
Posted 26 May 2010
New services include SMS and voice phone numbers in 40 countries plus speech recognition and synthesis in more than 20 languages.
Industry News,
Posted 26 May 2010
Nuance solutions are expected to make it easier for customers to do business with BT and to drive efficiencies.
Industry News,
Posted 19 May 2010
New INVOX unit allows users to control any home installation with voice commands.
Industry News,
Posted 18 May 2010
The first truly hands-free speakerphone allows users to communicate completely through voice commands.
News Feature,
Posted 17 May 2010
Cloud-based solution features 100 percent speech recognition, template-based reporting, and automated distribution.
Industry News,
Posted 13 May 2010
Loquendo's MRCP Server is interoperable with the UAP 8100 platform from telecommunications provider Huawei.
Industry News,
Posted 13 May 2010
Start-up technology company specializing in practical conversational artificial intelligence is placed on the approved vendor list for defense contractor Northrop Grumman.
Industry News,
Posted 12 May 2010
Israeli bank selects an IVR system based on the Genesys Voice Platform.
Industry News,
Posted 10 May 2010
New Genius Button enables one-touch voice control of favorite apps, Dragon Dictation for messaging, and text-to-speech for hands-free message readback.
Industry News,
Posted 05 May 2010
New dictation management platform is designed to boost efficiency and productivity in documentation-intensive businesses.
Industry News,
Posted 04 May 2010
Voice search and personal assistant provider Siri is swallowed up for an undisclosed amount.
News Feature,
Posted 04 May 2010
The solution makes reading, writing, language learning, and interaction with the PC easier.
News Feature,
Posted 03 May 2010
Businesses can benefit from an expanded audience base.
FYI,
Posted 03 May 2010
The physical therapy provider expands its dictation solution to include front-end speech recognition.
Deployments,
Posted 03 May 2010
Dialogic and LumenVox team up to bring the LumenVox ASR solution to Asterisk developers building voice and video applications with the DiaStar Server.
Industry News,
Posted 21 Apr 2010
TTS and ASR technologies will be available for burgeoning mobile device and e-book reader market.
Industry News,
Posted 15 Apr 2010
New application lets drivers listen to and respond to messages without ever looking at their phone.
News Feature,
Posted 09 Apr 2010
The deal promises to deliver an affordable warehouse voice productivity solution to price-sensitive warehouse markets.
Industry News,
Posted 06 Apr 2010
The company also appoints a new general manager for the EMEA region.
Industry News,
Posted 06 Apr 2010
Motorola's WT4090 VOW added to TopVOX hardware portfolio.
Industry News,
Posted 05 Apr 2010
Nuance takes comfort from the support that the technology receives.
News Feature,
Posted 30 Mar 2010
The company brings cost-effective smartphone transcription services to legal and business sectors.
Industry News,
Posted 22 Mar 2010
2010 Audi A8 now features one-shot destination entry, music search, and more powered by Nuance's speech engine
Industry News,
Posted 19 Mar 2010
Changing the Game: Ribbit enables quantum leaps in productivity.
Feature,
Posted 08 Mar 2010
Two initiatives expand Nuance Communications' reach in the automotive sector.
FYI,
Posted 08 Mar 2010
Interactive Intelligence's CIC 3.0 is making it easier for Pizza Pizza to bring tens of millions of orders to customers across Canada.
Deployments,
Posted 08 Mar 2010
But delivering functional voice search services will take time and effort.
Feature,
Posted 08 Mar 2010
Caller data is needed to make personalization perfect.
Inside Outsourcing,
Posted 08 Mar 2010
Can speech make it on mobile devices?
Voice Value,
Posted 08 Mar 2010
The move is seen as a shot in the arm for speech technologies.
News Feature,
Posted 05 Mar 2010
The offering allows warehouse workers greater freedom of motion.
Industry News,
Posted 04 Mar 2010
The speech vendor also has joined Microsoft's Windows Embedded Partners Program.
Industry News,
Posted 02 Mar 2010
BigHand creates dedicated client services function to ensure service levels are maintained as growth continues.
Industry News,
Posted 01 Mar 2010
The latest additions bring the number of languages supported to 28.
Industry News,
Posted 22 Feb 2010
Speech technology vendor makes its applications available to open-source developers in all languages.
Industry News,
Posted 19 Feb 2010
The deal extends the Dragon NaturallySpeaking family to the Mac.
News Feature,
Posted 16 Feb 2010
A new chip from Sensory provides a truly hands-free voice interface for many typical household products.
News Feature,
Posted 16 Feb 2010
Jon Ardron named new CEO of dictation software provider.
Industry News,
Posted 03 Feb 2010
Auto industry's first integrated speech interface for on- and off-board services powers the connected car.
Industry News,
Posted 01 Feb 2010
Texas Instruments leverages Loquendo's text-to-speech and automatic speech recognition technologies.
Industry News,
Posted 28 Jan 2010
83% of consumers attribute some part of a bad customer service experience to live agent interactions.
News Feature,
Posted 15 Jan 2010
Users can download the software for free; Android is the next platform being developed.
Industry News,
Posted 14 Jan 2010
Multimodal devices can achieve 80 percent reduction in error rates and 30 percent productivity improvement and provide a single solution from warehouse to shelf.
Industry News,
Posted 11 Jan 2010
iPod Touch users can now take advantage of Nuance's Dragon Mobile Apps; Dragon Dictation now features automatic end-of-speech detection.
Industry News,
Posted 11 Jan 2010
Speech Solutions,
Posted 10 Jan 2010
Nuance and Ford make it even easier to talk to your car with advancements in speech found in MyFord Touch SYNC.
News Feature,
Posted 08 Jan 2010
iSpeech announces two-way texting and emailing via voice on next-generation DriveSafe.ly 2.0 mobile app for smartphones.
Industry News,
Posted 08 Jan 2010
The solution offers drivers an easy way to send and listen to email and text messages using only their voices.
Industry News,
Posted 07 Jan 2010
Solution improves customer satisfaction for as little as one-fiftieth of the cost of competitive high-end automated speech recognition (ASR) solutions.
Industry News,
Posted 07 Jan 2010
Loquendo claims great advancements in spoken language understanding.
Industry News,
Posted 21 Dec 2009
New iPhone app lets users just speak what they want to search and get results for iTunes, Twitter, Wikipedia, YouTube, and Google.
Industry News,
Posted 21 Dec 2009
New research finds speech recognition outperforms operators and databases in accuracy and speed.
News Feature,
Posted 01 Dec 2009
Company projects voice-directed deployment to a significant number of additional facilities within the next four to five years.
Industry News,
Posted 01 Dec 2009
Company to introduce SpeechQ for General Medicine product line.
Industry News,
Posted 01 Dec 2009
New speech-enabled solution gives radiologists immediate access to information during documentation process.
Industry News,
Posted 01 Dec 2009
New version includes increased accuracy for natural, spontaneous speech.
Industry News,
Posted 19 Nov 2009
Back-end voice-to-text capability, supported on BlackBerry Smartphones and Windows Mobile, offers business and healthcare significant administrative time & cost savings.
Industry News,
Posted 05 Nov 2009
New version promises higher recognition rates in noisy environments.
Industry News,
Posted 03 Nov 2009
New speech recognition technology for animation developers generates phonetic data and timing to create human-like lip and facial movements.
Industry News,
Posted 27 Oct 2009
A new English-to-Arabic speech translator for iPhone is available at Apple's App Store.
News Feature,
Posted 22 Sep 2009
SpeechTEK's first ever European event
Industry News,
Posted 28 Aug 2009
Voice recognition application supports iPhone 2G, 3G, and 3GS devices.
Industry News,
Posted 31 Jul 2009
Kopin's new speech-enabled headset promises to remotely control any Bluetooth device with speech recognition from Nuance.
News Feature,
Posted 12 May 2009
The language learning firm goes public with a new listing on the NYSE.
News Feature,
Posted 16 Apr 2009
Virtual Attendant and Virtual Assistant will rely on Loquendo speech engines.
Industry News,
Posted 27 Mar 2009
The company says the offering eliminates entry barriers for natural language IVR applications because developers no longer have to build complex grammars and create back-end artificial intelligence.
News Feature,
Posted 12 Mar 2009
The company's advanced speech recognition technology promises to improve the accuracy of voice search applications.
Industry News,
Posted 02 Mar 2009
The U.S. Army looks to Nuance for medical transcription services at home and abroad.
News Feature,
Posted 18 Feb 2009
Nuance Promises Bigger, Faster, Better, More with the Release of NCV2
News Feature,
Posted 11 Feb 2009
The new network-based platform will allow users to utilize voice commands to access the Web during mobile phone calls.
News Feature,
Posted 10 Feb 2009
SmartShopper introduces a sleek, new, and improved SmartShopper Deluxe grocery list assistant
Industry News,
Posted 10 Feb 2009
Three tech firms team up to build a lifelike, natural language-based digital assistant.
News Feature,
Posted 09 Feb 2009
The Ydilo Speech Assistant solution optimizes existing IVR systems to offer greater customer satisfaction and improved cost efficiencies.
Industry News,
Posted 05 Feb 2009
Managed service adds voice, instant messaging, and presence to online games and virtual communities leveraging Internap's Performance IP networking and data center colocation.
Industry News,
Posted 03 Feb 2009
VoiceCorp's new webReader server-site solution speech-enables Web sites and blogs.
News Feature,
Posted 27 Jan 2009
The deal allows the company to expand into speech recognition and speech dialogue solutions.
News Feature,
Posted 26 Jan 2009
Company launches its automated speech recognition solution in Russian.
Industry News,
Posted 22 Jan 2009
Resorb Networks releases public beta of BlindSpeak, which lets users send synthesized messages to anyone, anywhere.
News Feature,
Posted 21 Jan 2009
New offering remolds MASC audio compression technology into an ASR heavyweight.
News Feature,
Posted 14 Jan 2009
SYNC with Traffic, Directions, and Information provides access to personalized traffic reports, precise turn-by-turn driving directions, and up-to-date information such as business listings, news, sports, and weather.
Industry News,
Posted 12 Jan 2009
New luxury car offering for Lexus features a voice interface.
News Feature,
Posted 09 Jan 2009
New voice-optimized data entry, application function commands, and navigation now available as part of NextVision Mobile and Wireless Retail suite.
Industry News,
Posted 07 Jan 2009
Spate of new products embedded with its speech recognition solutions shows interest in a voice interface for consumer electronics is at an all-time high, company officials say.
Industry News,
Posted 07 Jan 2009
Company partners with M*Modal to add a new dimensions to its medical records transcription products.
Industry News,
Posted 06 Jan 2009
Nuance powers the speech recognition capabilities of BB Softservice's Speeek application for the iPhone.
News Feature,
Posted 30 Dec 2008
Playing off the success of its voice controls for Tom Clancy's End War, Fonix expands on and improves its VoiceIn SDK.
News Feature,
Posted 23 Dec 2008
Loquendo and Mediavoice team to deliver the voice-enabled Speaky Media Center 2009.
Industry News,
Posted 17 Dec 2008
Newest version of speech recognition software offers new features to boost accuracy.
Industry News,
Posted 11 Dec 2008
IMS chooses Loquendo ASR and TTS to power its iLane in-vehicle email- and text-reading solution.
News Feature,
Posted 01 Dec 2008
The Excendia Virtual Assistant adds safe mobility and smart telephony to Sylantro's hosted VoIP platform, allowing users to use voice commands to access and manage their telephone, contacts, email, and appointments.
Industry News,
Posted 01 Dec 2008
Partnership will result in the development of South-African English and Afrikaans for teliSpeech Recognizer.
Industry News,
Posted 21 Nov 2008
M*Modal launched AnyModal CDS Mobile, an application that makes real-time speech understanding available on the Apple iPhone so physicians can improve patient care from anywhere at anytime.
Industry News,
Posted 21 Nov 2008
Ydilo has become an IBM Business Partner by incorporating Websphere Voice Server into its speech software to better serve its customers with advanced speech-enabled solutions.
Industry News,
Posted 20 Nov 2008
An update for the Google Mobile App for iPhone allows users to perform speech-enabled searches.
News Feature,
Posted 18 Nov 2008
Avaya, Mutare, and SpinVox team to deliver the first-of-its-kind solution for corporate environments.
News Feature,
Posted 12 Nov 2008
The new touch-free alarm clock features TimeSet technology that allows users to set the time and alarm by voice.
News Feature,
Posted 11 Nov 2008
Company touts its newest engine as the highest-quality sub-1 MB Text-to-Speech system available.
Industry News,
Posted 11 Nov 2008
With new text-to-speech system, foreign words or phrases can be spoken like a native.
News Feature,
Posted 05 Nov 2008
Healthcare provider organizations achieve innovation, productivity, and cost savings through their use of Nuance's healthcare solutions.
News Feature,
Posted 03 Nov 2008
Latest version of IVO's text-to-speech software integrates with word processing and other applications.
Industry News,
Posted 30 Oct 2008
TravellingWave integrates its VoicePredict speech recognition products with Zi's text-prediction products to speed the typing of text messages.
News Feature,
Posted 29 Oct 2008
A revolutionary multimodal speech and touch-screen voting system is used to hold a mock presidential election at Auburn University.
News Feature,
Posted 22 Oct 2008
New features make the software more accurate over time.
News Feature,
Posted 20 Oct 2008
Movistar Chile and SpinVox team up to offer voice-to-text service in Chile.
News Feature,
Posted 03 Oct 2008
Nuance Communications acquired Philips Speech Recognition Systems for $96.1 million to expand its healthcare-related business in Europe.
News Feature,
Posted 01 Oct 2008
MIT researchers are working to develop a wheelchair that responds to voice commands to automatically steer riders where they want to go.
News Feature,
Posted 24 Sep 2008
Autonomy's speech analytics solutions will be incorporated into Adobe Create Suite 4 to make searching and indexing audio clips faster and easier.
News Feature,
Posted 23 Sep 2008
With the release of Google Audio Indexing, the search giant makes videos searchable by audio content through speech-to-text technology.
News Feature,
Posted 17 Sep 2008
National radio broadcasting network NPR announced plans today that it has taken steps to make its programs accessible to both the deaf and blind.
News Feature,
Posted 08 Jan 2008
Professionals working in either healthcare or speech technology have a new blog to turn to for up-to-date industry developments, case studies, and best practices.
News Feature,
Posted 07 Aug 2007
Royal Philips Electronics' speech recognition technology SpeechMagic has received Citrix Ready status after successfully completing verification testing that proved joint system compatibility.
Industry News,
Posted 21 Jun 2007
In the ultra-competitive home videogame landscape, game developers can ill afford to sit on their hands. Many are turning to new voice technologies as a way to enhance the experience for players and differentiate themselves from their peers.
FYI,
Posted 01 Jun 2007
Voice-based mobile search technology has already become the new battleground for speech technologies, and now major Web search leaders Yahoo! and Google are poised to add their names to an ever-growing list of participants.
FYI,
Posted 01 Jun 2007
A Florida triple-play provider doubles self-service and splits transfers between agents in half with a speech application.
Deployments,
Posted 01 Jun 2007
Don't let cultural and language differences stymie your IVR
Cover Story,
Posted 01 May 2007
After deploying an IBM/Fluency speech system, an insurance broker saw a 20 percent drop in misdirected calls
Deployments,
Posted 01 May 2007
The latest speech application development tools allow programmers to incorporate video applications as well.
Feature,
Posted 01 May 2007
U.S. forces in Iraq are stepping up field testing of speech translation devices.
Cover Story,
Posted 01 Apr 2007
City's transit authority rolls out IVR to handle basic bus information.
Deployments,
Posted 01 Apr 2007
South African Airways improves customer service with upgraded IVR.
Deployments,
Posted 01 Apr 2007
TNZ takes its IVR by the helm and steers clear of bad customer experiences.
Deployments,
Posted 01 Apr 2007
Speech and imaging solutions supplier Nuance Communications continues the acquisition tidal wave that began with its purchase of Lernout & Hauspie in 2001.
FYI,
Posted 01 Apr 2007
In the latest version of its Conversational Access Technologies (CAT) report, Opus Research notes that speech-enabled self-service is growing faster than other IT spending.
FYI,
Posted 01 Mar 2007
Microsoft released its Windows Vista operating system on Jan. 30, calling it the most significant product launch in the company's 32-year history. At the same time, it also released its Office 2007 product suite—one of the key components of Microsoft's unified communications offering that is expected to ship this summer (see story on page 14).
FYI,
Posted 01 Mar 2007
Automated call solution has led to $70,000 in additional service department revenue
Deployments,
Posted 01 Mar 2007
Survey results make the customer call center the talk of nearly 179 million people
Deployments,
Posted 01 Mar 2007
Outbound marketers have got the customer's number--but can they use it properly?
Feature,
Posted 30 Jan 2007
Gartner in December revealed its "Magic Quadrant for IVR and Enterprise Voice Portals," earmarking Avaya, Genesys Telecommunications Laboratories, Nortel, and Intervoice as leaders of the market.
FYI,
Posted 30 Jan 2007
Air traffic controllers have a new voice that is automating the training process
Deployments,
Posted 30 Jan 2007
Only nine global speech recognition deals were announced between August and October. (Network-based speech deals accounted for almost 80 percent of deals, while the remainder was PC-based.) So far, there have been 77 publicly announced customer wins in the speech recognition market in 2006. In 2005, there were 159 publicly announced wins. This means between now and the end of the year there has to be 82 announced wins for speech to equal that of 2005, which is highly unlikely.
FYI,
Posted 09 Nov 2006
While many of its competitors are still floundering in the wake of 9/11 and rising fuel prices, Continental Airlines' stock price has nearly tripled since October 2005. Clearly, Continental is doing a few things right and one of them is its speech technology.
Cover Story,
Posted 09 Nov 2006
Travelodge multiplies occupancy rates with 24/7 phone bookings.
Deployments,
Posted 09 Nov 2006
Service-oriented architecture can enable IVRs to communicate valuable information from a company's computer network.
Feature,
Posted 09 Nov 2006
Voice interfaces with true conversational speech capabilities will drive the widespread adoption of voice in mass markets. They make easier, faster, and more efficient interactions with systems. This combination makes interactions with systems feel normal. And, they supersede the concept of learning a new human machine interface (HMI) when talking to a new device or machine. With true conversational speech as the standard, humans don't need to learn machine or robot language and all systems become immediately accessible by human norms.
Feature,
Posted 09 Nov 2006
Over the past five months, (April to August) there has not been strong activity in terms of publicly announced customer wins in the global speech recognition market. The number of publicly announced speech recognition deals grew from 34 during the first three months of 2006 to reach a total of 69 deals year-to-date for 2006. Network-based speech deals continue to account for the majority of customer wins and revenue, as seen in the technology quadrant of the Industry Dashboard.
FYI,
Posted 12 Sep 2006
A subsidiary of Dover Corporation, Rotary Lift is the leading manufacturer of vehicle lifts and equipment for the automotive industry. Its success is based on 80 years of continued innovation in delivering tools and solutions that increase the productivity of service technicians. By providing a competitive advantage to customers, Rotary helps technicians get more done and generate more profit. It's no surprise that Rotary is always looking for ways to gain efficiencies.
Deployments,
Posted 12 Sep 2006
Speech interfaces in which users respond in their own words to open-ended prompts like "How may I help you?" are becoming more and more widely deployed. They are most frequently used in routing applications where the application's task is to identify the topic of the users' requests and transfer them to another part of the system where their requests can be addressed.
Feature,
Posted 12 Sep 2006
Voice over Internet Protocol (VoIP) is rapidly replacing traditional phone service in the enterprise and that's good news for speech recognition. According to Synergy Research, revenues associated with enterprise IP telephony topped $4 billion in 2005—a 31 percent increase over 2004, and that has undoubtedly increased even more this year.
Feature,
Posted 12 Sep 2006
Speech Technology Magazine sat down with Joseph Brown, vice president of voice solutions at RightNow Technologies, to discuss the importance of speech self-service.
Q & A,
Posted 29 Aug 2006
Speech Technology Magazine sat down with Laurent Philonenko, vice president and general manager of Cisco's customer contact business unit, to discuss the company's acquisition of Audium and its newly combined offerings.
Q & A,
Posted 08 Aug 2006
Speech Technology Magazine sat down with Jim Caldwell to discuss his new role and the changes occurring with speech inside and outside of IBM.
Q & A,
Posted 07 Aug 2006
VoiceObjects recently appointed a new CEO. Speech Technology Magazine sat down with CEO Beatriz Infante to discuss her new role and new initiatives for the company.
Q & A,
Posted 01 Aug 2006
Feature,
Posted 03 Jul 2006
Cover Story,
Posted 03 Jul 2006
Deployments,
Posted 03 Jul 2006
Speech Technology Magazine sat down with Keith Ward, CTO of Product Support Solutions, to discuss the latest issues surrounding migration, technology advantages with next generation platforms as well as some of the company's customers.
Q & A,
Posted 20 Jun 2006
Momentum continues to build in the speech industry. The number of publicly announced speech recognition deals grew from 15 in the January/February timeframe to reach a total of 34 deals year-to-date for 2006.
FYI,
Posted 08 May 2006
Speech Technology Magazine interviewed Dr. Ami Moyal, CEO of NSC to discuss current issues.
Q & A,
Posted 28 Mar 2006
Q & A,
Posted 15 Mar 2006
Speech Technology Magazine sat down with Frank Tersigni, VP of marketing and business development at VoiceGenie Technologies Inc., to learn more about the latest developments at VoiceGenie.
Q & A,
Posted 13 Mar 2006
The first two months in 2006 certainly started off on a strong note for speech recognition. There were 15 publicly announced customer wins across the globe, uptake in the entertainment, media and leisure vertical and some interesting, non-traditional deployments. Not surprisingly, the majority of the wins were network-based speech deals. PC and embedded speech, together, accounted for 20 percent of deals as seen in the technology quadrant in the Industry Dashboard. …
FYI,
Posted 01 Mar 2006
Staten Island University Hospital (SIUH), a 785-bed teaching health care facility located in New York City's fastest growing borough of 450,000 inhabitants, is a recognized leader in innovative, technology-based medicine.
Deployments,
Posted 01 Mar 2006
Created in 1969 as a prepaid health care system for pilots in the Miami aviation industry, AvMed Health Plans is Florida's largest, not-for-profit health plan serving employers in the major metropolitan areas of Florida.
Deployments,
Posted 01 Mar 2006
This is the first of several studies that Datamonitor will be contributing to Speech Technology Magazine in 2006. These studies, called the Industry Dashboard series, provide insight into the uptake of speech recognition technology across various market segments in the industry. As industry analysts, it is prudent that we constantly track customer wins in order to align our information with the latest trajectory of the industry, identify new trends and provide accurate uptodate market sizing data.…
FYI,
Posted 01 Jan 2006
With a global workforce of 384,723 employees, Daimler-Chrysler sold approximately 4,006,700 passenger cars and 712,200 commercial vehicles in 2004. At year's end of 2004, Chrysler's total revenue reached $67 billion. Keeping these numbers in mind, it is not surprising that Chrysler has a five star requirement for its sales and services providers around the globe. However, it is a little surprising to find that this large corporate parent company allows its individual dealerships the freedom…
Cover Story,
Posted 01 Jan 2006
Humans are emotional beings. We are highly skilled at crafting voice output - on the fly - that expresses a broad spectrum of emotions and intensities that range from minor irritation and mild amusement to tumultuous outbursts. Managing the expression of emotion in the speech applications that our customers build is also part of our work as speech-technology professionals. Today, we rely on trained actors (voice talent) to craft emotion-laden speech, but some of our…
Feature,
Posted 01 Jan 2006
Hurricane Katrina made landfall on August 29 with 140 mph winds, followed shortly thereafter by Hurricane Rita's 120 mph winds on September 24. With flood waters seeping over levees and homes in shambles, victims of the first hurricane scrambled to prepare for Rita's insurgence. Having realized the devastation of Katrina, Texas evacuated over 2.5 million people from multiple coastal cities - preparing for the worst1. Miles of traffic with delays of 15 to 20 hours…
Cover Story,
Posted 07 Nov 2005
County of Marin, Calif. is located across the Golden Gate Bridge from San Francisco and across the Richmond-San Rafael Bridge from the East Bay. The County of Marin did not see the reinstitution of a main line nor adding the staff required for it as a considerable option, plus they wanted an alternative low-cost, easy-to-use remote access method for occasional mobility or for working from home so they selected speech recognition.
Deployments,
Posted 07 Nov 2005
The contact center speech recognition market is maturing, but it is far from slowing down. On the contrary, it’s experiencing an upswing in sales that it hasn’t seen for at least three or four years. This market is consolidating, making room for a variety of new entrants and is finally growing in port size. According to Steve Cramoysan of Gartner DataQuest, “preliminary analysis of the 2004 speech recognition market reveals an overall growth in port…
Feature,
Posted 07 Nov 2005
AVIOS (Applied Voice Input/Output Society) was launched as a non-profit society for speech technology professionals nearly 25 years ago. Speech recognition and synthesis were not widely deployed at the time, and there were no forums for interested parties to convene and share "best practices." Leon Lerman, the founder of AVIOS, noted this gap and set off to address it. As AVIOS grew, it became the conference for anyone with an interest in speech technology application…
The View from AVIOS,
Posted 30 Aug 2005
For four years Speech Technology Magazine has recognized the individuals and companies whose efforts have propelled the speech industry forward. Upon being nominated and then approved as a candidate in the topic area; winners were then selected by online voting of the readers of Speech Technology Magazine. The categories and winners are: …
Feature,
Posted 30 Aug 2005
For more than a decade, businesses around the world have been harnessing the power of speech-enabled technology to reduce costs and enhance customer service. Today, with the evolution that is taking place in the industry, you'll find companies of all sizes using state-of-the-art systems to make it easier for customers to place an order, have a catalog mailed to them or find the nearest retail outlet.
Deployments,
Posted 30 Aug 2005
Miami Children's Hospital, a world leader in pediatric health care, has a medical staff of more than 650 physicians and over 2,000 employees. The hospital specializes in all aspects of pediatric medical care from birth through adolescence. Although the hospital draws children with very specific needs from all over the world, it is also the only licensed specialty hospital exclusively for children in South Florida. …
Cover Story,
Posted 30 Aug 2005
What is – or, more accurately – what was a voice portal? One definition offered by the “Computing Dictionary” describes voice portals as “an interactive voice response (IVR) front end to a data retrieval system … being positioned mainly by carriers as wide-scale applications, offering things like specialized audio ‘infotainment’ services, real-time news, and stock quotes.” These sites offered engaging speech-enabled dialog available 24/7 from any standard telephone. …
Feature,
Posted 30 Aug 2005
The Past:Speech and language, and the mysteries and magic surrounding them, have a long and venerable history, reaching back into mythological time. Only in this past half century have serious inroads been made into understanding them well enough to be able to emulate them with computer technology. Many top-notch researchers and engineers worldwide have contributed critical pieces to these puzzles. The examples discussed here illustrate just a few of the key milestones, both technical and…
Feature,
Posted 30 Aug 2005
Contact centers in several thousand enterprises around the world have derived cost savings and customer satisfaction benefits by deploying speech recognition technology to automate customer service calls. The return on most of these deployments is usually measured in months, and customer satisfaction surveys indicate that callers frequently prefer voice for conducting service transactions—as opposed to touchtone or lengthy live agent interactions. …
Feature,
Posted 30 Aug 2005
Tim Miller, director of product planning at Siemens, explains, "The shift of focus from browser, ASR/TTS elements and fixed applications to a more innovation-centric market means that the industry will now rapidly move from being a niche segment to a mainstream segment."
Q & A,
Posted 01 Jul 2005
Chris Lotspeich, director of marketing at LumenVox, explains that "Other tuning tools typically look at the enterprise level of the application, whereas the Speech Tuner gives an in-depth look 'under the hood.'"
Q & A,
Posted 01 Jul 2005
According to Daniel Hong, voice business analyst at Datamonitor, the global voice business value chain* will grow from $716 million for 2004 to $1,939 million by 2009 at a CAGR of 22 percent. Speech Technology Magazine presents the third annual Most Innovative Solutions awards in recognition of the enterprises and service providers who are deploying innovative speech applications driving this growth. These applications are an integral touch point of their customers' contact with them and…
Feature,
Posted 20 Jun 2005
The Georgia Insurance Information Group1 reports that annual U.S. insurance premiums reached over one trillion dollars in 2003. Breaking the total 2003 premiums into two categories, the property/casualty sector totaled $574.6 billion and the life/health sector totaled $480.9 billion2. While the average insurance expenditures for 2003 were estimated to be a 7.3 percent increase over 2002 and 2004 totals were 3.8 percent over 2003, the Insurance Information Institute estimates a rise of 2.5 percent for…
Deployments,
Posted 20 Jun 2005
Speech-enabled applications and hardware are increasingly finding their way into the classroom and into the offices of educators at all levels of education, but educational applications still represent a small, though growing, segment of the speech technology market, according to industry analysts. According to Peter Ryan, analyst for London-based Datamonitor, speech technologies derived from education were 3.8 percent in 2004, a figure that is expected to grow to 9.7 percent by 2007. The main areas in…
Feature,
Posted 20 Jun 2005
In the world of voice recognition-based applications, we encounter systems that use a clear, pre-defined single-persona concept to represent the Voice User Interface (VUI). The idea behind this approach is to provide callers with a consistent style of prompting and an overall Hear & Feel that ensures user-friendliness over a period of time. Callers would more easily learn how to get along with the voice application, turning from novice- into power-users, without unnecessarily being distracted…
Feature,
Posted 20 Jun 2005
When the U.S. Congress re-wrote the Americans with Disabilities Act to ensure equal accessibility to technology by those who are visually or physically impaired, the legislation (known as Section 508 - see sidebar) potentially benefited many more people than those with disabilities. Boiled down, Section 508 states that it's illegal for a service provider to discriminate against a disabled person by refusing to provide any service which it provides to members of the public. Personal…
Feature,
Posted 26 Apr 2005
Within the next decade, true interactive speech is expected to be pervasive and in everything. Digital cameras, air conditioners, watches, televisions, PCs, printers, mobile phones, cash registers, kiosks, automobiles, and vending machines will all have voices to announce their status and function. Not only will they accept spoken commands, they will hold conversations with us. Your TIVO will discuss its programming, your car will tell you where to turn, and your mobile phone will remind…
Feature,
Posted 26 Apr 2005
Speech recognition technology has reached a significant milestone: its use in mainstream console-based video games. That might seem like a dubious achievement considering the serious ROIs that speech recognition offers for large corporations in automated call centers, but the video game industry is huge, bigger than the movie industry. The costs to produce a new video game make the introduction of any new feature like speech recognition a serious risk. And for speech technology the…
Feature,
Posted 26 Apr 2005
Anne Rosenfeld, a Boston, Mass.-based producer of neuroscience conferences for educators, found the 75-minute (one-way) commute between her home and office to be a big waste of time until a dead cell phone helped her become more productive. Needing a new portable phone to keep in touch with her office, suppliers, hotels and family and friends, Rosenfeld bought a new Samsung phone which she later learned was speech-enabled with software from VoiceSignal. …
Feature,
Posted 06 Mar 2005
According to the American Medical Association (AMA), there is a nationwide shortage of more than 168,000 nurses and other health care professionals. With 60 percent of emergency rooms working at or above capacity, it is essential that hospitals utilize their staff and time carefully, which is becoming more difficult to accomplish as more and more people are turning to the emergency room for care. CDC reports from 2002 estimate that approximately 110.2 million visits were…
Feature,
Posted 06 Mar 2005
On any given day, there could be an event that drives communications off the rails. Whether it is a technical problem, weather related issue, or a major disaster, it becomes challenging for a company to communicate, operate and respond effectively. Enabling communications among employees, customers and the world within the first 24-48 hours is critical to either maintaining operations or getting the business back up and running smoothly and effectively. If you can't communicate, you…
Feature,
Posted 06 Mar 2005
John Cameron, chairman of Unveil, explains, "While cost reduction is clearly a driving factor in the purchase of speech recognition, we are seeing an increased emphasis on caller satisfaction."
Q & A,
Posted 01 Feb 2005
Dan Miller, analyst at OPUS Research, explains that Service Automation Expo attendees will learn what their counterparts in a cross-section of industries are doing to upgrade their self-service infrastructures including plans to upgrade their IVRs, implement more advanced TTS, speaker verification and ultimately natural language understanding (NLU).
Q & A,
Posted 01 Feb 2005
Fort Knox National Company (Fort Knox) processes nearly 20 billion dollars in payments annually for more than 700 companies, including some of the top utility, mortgage, insurance, and consumer finance billers in the United Sates. As a leading provider of single-source electronic payment solutions, Fort Knox has been at the forefront of innovations in the payments industry for nearly 20 years. Its TruePay™ payment platform is an example of the company putting innovation to work…
Deployments,
Posted 06 Jan 2005
The fourth and final in a series of interactive columns by Edwin Margulies.
Feature,
Posted 06 Jan 2005
New applications based on speech are redefining how enterprises deliver support to their employees and customers. Speech applications are moving quickly into the mainstream, with numerous applications identified for business process automation.
Feature,
Posted 06 Jan 2005