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Smart Customer Service
September 22, 2010
Speech-enabled software is revitalizing Native American languages.
The $10,000 Briefcase
Most devices from a few years ago are already obsolete.
Speech Technology Digest
inContact Expands Cloud-Based Call Center Portfolio
The product includes new predictive dialer, quality monitoring, and screen recording solutions.
CyberTech and Nexidia Forge Global Partnership
CyberTech's recording solutions integrate with Nexidia's speech analytics to bring the power of multilingual phonetic search to the global marketplace.
Dialogic IMG 1010 Integrated Media Gateway Rated “Avaya Compliant”
IMG 1010 Gateway receives DevConnect Certification with key Avaya Voice Portal and Avaya Aura SIP solutions.
Syntellect Launches Communications Portal 8.0
The latest release of Syntellect Communications Portal improves critical business reporting capabilities and brings integration with Syntellect CIM.
Free Call Recording Added to Virtual PBX Business Phone Systems
New feature gives small and midsize businesses an effective tool for improving performance.
Speech Technology News Features
Speech Pioneer Fred Jelinek Dies at 77
Jelinek's research laid the foundation for modern speech recognition and text translation technology.
Nuance Releases Dragon Naturally Speaking for Mac
The speech application for Mac OS X uses Dragon NaturallySpeaking 11 engine.
Next-Gen OnStar System Contains Speech
The system will come with improved voice commands which will improve safety, says OnStar.
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