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Smart Customer Service
September 29, 2010
Weathering the Storm
A call center solution helps a credit union improve member services, increase reliability, and support future growth.
Voice-Enabled Bluetooth in-Car Speakerphones
Speech Technology Digest
Nexidia Introduces Managed Analytic Services
New professional service offering helps companies achieve maximum operational benefits of speech analytics.
New Bluetooth Headset Features Voice-Activated Messaging Powered by Dial2Do
Plantronics Vocalyst service lets users send email and listen to text messages and reminders with simple voice commands.
Vocollect Introduces Vehicle Mount Talkman
The technology is the warehousing industry's first voice-centric solution for vehicle-based workflows.
Ramp Receives Audio and Video Patents
Patents on adaptive metadata systems and timestamped metadata for audio and video add to RAMP's existing 17 core patents in semantic web technologies.
Convergys Channel Partner IP Integration Wins NHS Professionals Contract
Convergys voice solutions will be installed at the hospital trust.
Looney Tunes Characters Lend Their Voices to TomTom!
The classic voices of Bugs Bunny, Yosemite Sam, Daffy Duck, Sylvester and Pepé Le Pew star on TomTom devices.
Strategy Analytics: MyFord Touch Has Impressive Voice Interface
Analyst firm predicts the SYNC system will boost consumer acceptance of voice interfaces.
Speech Technology News Features
SpeakerText Creates Interactive Video Transcripts
New service makes online video social and searchable.
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