October 20, 2010
Forward Thinking
Clarifying definitions depends on users' perspectives.
Industry News
Israeli outsourcer Milgam uses Virtual Call Center to improve collections for utilities and local authorities.
The company seeks to extend growth and operational capacity and to develop and protect its original research.
Breakthrough speech recognition technology for voice picking and other warehouse applications accelerates training for new users while providing unprecedented accuracy in challenging environments.
The deal brings Polycom's IP telephony and unified communications solutions to 8x8 Virtual Office Hosted VoIP subscribers.
Results of a new survey in the U.K. renews calls for drivers to embrace speech technologies behind the wheel.
Inside Outsourcing
Speech can't be your only means of talking to customers.
News Feature
The A1028 chip will filter out background noise on mobile devices.