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Smart Customer Service
October 27, 2010
Keynoter: Natural Language Processing Has Huge Potential
A university professor calls NLP the wave of the future in speech.
Speech Technology Digest
Aastra and Benbria Collaborate to Deliver Intelligent Notification Solution
BlazeCast is a multimodal notification system that enables faster delivery of vital information and response to critical issues.
Iperia Announces Visual Messaging for BroadWorks
Integrated solution simplifies access to voice messages through mobile devices for BroadWorks customers.
Philips’ SpeechMike Dictation Microphone Recognized for High-Quality Performance
Newest audio recording device given highest rating for superior integration with Dragon NaturallySpeaking 11
Professional Automation Services Hires Pronexus VBVoice
Pronexus' IVR toolkit will help PAS develop upgrades to its employee payroll application.
Speech Technology News Features
Digium Releases New Version of Asterisk
Version 1.8 of the widely used open-source telephony platform incorporates more than 200 new features.
Sensory Releases Truly Handsfree Trigger SDK for iPhone and Android OS
Total hands-free control is now possible for new, popular voice search applications.
Demystifying PaaS: The Value Proposition
Taking advantage of scalability and support puts the focus on customer experiences.
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