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Smart Customer Service
November 24, 2010
Now That's Entertainment
Speech is helping the entertainment industry rebound from the bad economy.
Speech Technology Digest
Western & Southern Financial Reduces Operational Costs with Interactive Intelligence Communications Software
Financial services company deploys all-in-one IP communications software suite from Interactive Intelligence to support its 5,000 employees across 185 offices.
Nuance Launches Speech-Enabled Medical Transcription Services Offering
Fully integrated, outsourced medical transcription solution empowers healthcare organizations to lower costs and prioritize core business activities and patient care initiatives.
Loquendo Powers New Speech Enabled Translation App
GanganJH creates innovative language learning tool for iPhone, iPad, and iPod Touch.
Interactive Intelligence Offers Support for Microsoft Lync Server 2010
Solution designed to streamline communications for contact center agents and business users.
Global Crossing SIP Trunking Solutions Qualify for Microsoft Lync Server 2010
OAISYS Call Recording Solution Rated Avaya-Compliant
Call recording and interaction management application is compatible with key Avaya contact center and IP telephony solutions.
Speech Technology News Features
RightNow Introduces Voice Experience Manager
RightNow's new Voice Experience Manager and communications-enabled desktop for Cisco and Avaya deliver highly personalized, branded phone interactions.
Use Speech to Shop
Nuance will power aisle411, an app that let's users navigate a store using voice.
Safe at Home with Speech
Ksenia Security will use Loquendo TTS for security and home automation market
A Matter of Time
Has two years improved voice verification growth?
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