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Smart Customer Service
December 01, 2010
Market Spotlight: Assistive Technologies for the Disabled
Speech as an enabler has room to grow.
Speech Technology Digest
Verba Call Recording Certified as Cisco Compatible
Verba Recording System 2010 fully supports Cisco Unified Communications Manager 8.0,
Interactions Receives PCI Validation
Interactions, a provider of customer care technology for automated voice platforms and other interactive systems, has been validated compliant with the Payment Card Industry Data Security Standard.
InContact Gains Momentum in the Healthcare Industry
Cloud-based call center solutions provider adds three new healthcare companies to its growing list of satisfied customers.
Nuance Introduces PowerScribe 360 Radiology Reporting and Communications Platform
PowerScribe 360 advances radiology documentation beyond dictation and reporting: Dragon Medical speech recognition engine and multiple productivity, communication, and administration tools redefine industry standard.
Speech Technology News Features
Find the Right Price Using a New Application
Dragon voice will let users speak and shop Amazon.com on an iphone app, Price Check
Broadspeak Releases a Speech-to-Speech Travel App for Android Phones
The company says the unique user interface will make communicating easier.
The View from AVIOS
The Next Big Thing
We're crossing the chasm and taking speech along.
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