December 08, 2010
Deployments
A broadband voice and data provider sees improved customer service with solutions from Junction Networks and PhoneTag.
Industry News
Interoperability of Loquendo MRCP Server with UniMRCP Connector Bridge is certified.
Verdatum integrates its digital dictation work flow solution with ProLaw.
Provider of dictation solutions joins Citrix Ready Partner Program and earns certification for digital dictation management software.
Interact
It's not enough to simply say you understand the customer.
News Feature
Nuance releases Dragon Dictation and Dragon Search in Spanish.
Listening to long and rambling messages is the top reason users dislike voicemail, according to a Yap study.