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Smart Customer Service
December 22, 2010
Speech in the Car Continues to Move
GM and Ford come out with new in-car infotainment systems that expand the use of speech and what users can do with it.
Speech Technology Digest
Jibbigo Voice Translators Now Available for French, German, Korean, and Tagalog
Speech-to-speech iPhone application doesn't require an Internet or phone connection.
Loquendo TTS Integrated into Gogo Navigator for North America
TTS provides spoken turn-by-turn directions in U.S. English, Latin American Spanish, and Canadian French.
Loquendo TTS to Power HP Navigator
Spime, Navteq, and Loquendo partner to power hybrid alternative to Web-based mapping services with HP Navigator.
SVOX’s TTS to Power Google Translate and Google Dictionary
Text-to-speech will provide natural sounding voices to facilitate online language learning.
TTS Option Enabled for All Elsevier ePub Book Titles
The scientific book publisher enables text-to-speech on all its titles, increasing access for people with print disabilities.
Trisys Introduces IP Call Recording Software
This 100 percent software-based solution doesn't rely on specific call control protocols.
Speech Technology News Features
Do More Last-Minute Holiday Shopping with Voice
Buy.com iPhone and iPod Touch app uses scanning and speech recognition for price comparisons in the store.
Vlingo Voice-Enables Even More Tasks
The new ActionBar allows for integration with KAYAK, Fandano, and Open Table.
Speak With Me Introduces Music App Built on Natural Language
VoiceDJ allows users to control their music libraries entirely with their voices.
The Business Case
Let's Make a Deal
A transitioning IVR market gives buyers negotiating power.
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