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Smart Customer Service
January 19, 2011
Hands-On: An Interactive Display
Lab sessions gave companies the opportunity to showcase their latest products.
Speech has to step up or risk becoming 2011's Symbian.
Speech Technology Digest
Broadvox and Cypress Communications Complete Merger
The merger will result in a nationwide business VoIP and MPLS-enabled network.
Arkansas Blue Cross and Blue Shield Selects Nexidia Enterprise Speech Intelligence
Speech analytics solution drives customer service center enhancements to improve visibility into customer interactions.
Blackboard Delivers 13.7 Million Messages in One Day
Massive snowstorms across the country led to a record-breaking day for the mass messaging provider.
VoiceDJ Allows Users to Control their Music Libraries Entirely by Voice
Speak With Me introduces the first app built on its advanced natural language speech platform powered by Loquendo ASR.
Nuance's Speech Attendant 11 Is Now Avaya-Compliant
SpeechAttendant helps businesses leverage their investments in Avaya communications infrastructure with speech-driven automated attendant solutions.
Speech Technology News Features
Industry Report Paints a Rosy Picture for Speech
Global Industry Analysts projects that the speech technology industry will grow to $20.9 billion by 2015.
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