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Smart Customer Service
February 23, 2011
The Hooptedoodle of Phone
The rules of writing also apply to script design.
Speech Technology Digest
M*Modal Integrates its Speech Understanding Technology with Greenway Medical Technologies’ EHR
This strategic partnership will offer the new PrimeSPEECH Module
Switch Commerce MobileTMS Voice Commands Revolutionize ATM Management
Switch Commerce releases MobileTMS iPhone and Android mobile applications that use smartphone technology to integrate voice commands, location-based services, and real-time alerts for smarter ATM management.
3M and Nuance Team to Deliver Computer-Assisted Physician Documentation
Vendors unite to create new technology for clinical documentation improvement.
Philips Announces New Dictation Recorder Application for iPhone and iPad
The new app is designed specifically for Apple products and for full integration with Philips' SpeechExec Enterprise suite.
IBM to Work with Nuance to Apply IBM's 'Watson' Analytics Technology to Healthcare
This joint research effort will integrate IBM's Watson and Nuance's voice and clinical language solutions to provide enhanced access to critical and timely information.
Lexifone Deploys Real-Time Voice Translation Service on Voxeo’s IVR Platform
The Voxeo platform enables Lexifone to launch a two-way communication solution that works with any phone.
Loquendo Releases TTS 7.20 with Key New Features and Languages
The latest version features a one-click installation tool, Romanian language TTS, and new Italian and Turkish voices.
Speech Technology News Features
NICE to Acquire CyberTech International
NICE expands its offerings for compliance recording solutions and value-added applications.
Avaya Introduces Collaboration Solutions to Help Healthcare Providers Enhance Patient Care
New mobility and automated outbound offerings promise to improve healthcare processes.
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