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Smart Customer Service
March 16, 2011
Making Mobile Business-Appropriate
How speech is finding its way onto smartphones and saving you big bucks
Speech Technology Digest
iSpeech Releases DriveSafe.ly on iPhone
The app can speak text messages, email, and Tweets aloud and allow for text responses by voice
Telcentris Launches New Hosted Contact Center Platform
The offering is the company's next-generation hosted solution for inbound and outbound call center management.
Speech Technology News Features
SpeechCycle Launches Mobile Division
Customer interaction management solutions vendor creates a new division to meet demand for business-to-consumer smartphone applications.
Workforce Optimization Gets Optimized
DMG research shows innovation and growth to continue in the WFO market through 2013.
The View from AVIOS
Spoken Web for the Developing World
Project lets rural denizens with no technical expertise create web of information using a simple phone and speech technology
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