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Smart Customer Service
May 11, 2011
Don't Let M&As Steer You Off Course
Tech vendors get acquired. What can your organization do to protect its investments?
If This Passes, Only Criminals Could Do Speech Technology
Federal privacy bill would drive up compliance costs and inhibit market
Speech Technology Digest
Mobile Voice2Dox Medical Dictation App Now Available for iPhone
Doctors can now use their iPhones to dictate medical cases and streamline workflow.
New App Lets Voices Be Heard on Facebook and Twitter
ShoutOmatic lets users record voice messages to post on social media sites.
3M Releases New Mobile Apps for Doctors
Advanced dictation application is among a suite of apps built especially for doctors making the rounds.
Ifbyphone Widget Brings Calls into Zendesk's Customer Support Platform
The Ifbyphone Widget integrates call handling, management, and other functionalities into the Zendesk platform.
Speech Technology News Features
Microsoft Plans to Acquire Skype
Microsoft hopes the $8.5 billion purchase will give it a greater share of the Internet and smartphone market.
VoiceXML Forum Names New Board of Directors
The organization also certified several leading VoiceXML 2.1 platforms.
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