Speech Technology Magazine

May 18, 2011


Europe News

Schiphol Airport Runs an Aculab IVR Solution for Flight Updates

Dutch airport system allows gate agents to update flight information at all information points.

Feature

Speech Analytics Captures Consumer Sentiment

Technologies blend data from different sources, emotional states, and moments in time

Speech Technology Digest

T-Mobile Netherlands Selects Voxeo for Self-Service Portal

The telecom carrier has deployed Voxeo's VoiceObjects technology to deliver personalized self-service.

VoxGen Awarded Grant from Germany’s Ministry of Economics and Technology

The grant will be used to improve cross-channel customer experiences.

RedPrairie and Voxware Deliver Jointly Developed Voice Solutions

Customers go live and improve efficiencies in their warehouse operations.

M5 Networks Launches New Recording Solution

M5 Replay allows business to record phone conversations and retrieve the recordings via a Web interface.

PhoneTap 1.3 iPhone App Released

Clever Panda has released PhoneTap 1.3 for iPhone, an app that lets users record outgoing calls.

Voice Value

Emergency Preparedness Is a Job for All

Court ruling in Los Angeles disabilities case teaches a broader lesson; speech-generating devices are one of several tools that could be employed

 
[Newsletters] [Home]