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Smart Customer Service
June 15, 2011
Rural Arizona Connects With Residents
Pinal County speeds service and cuts costs by switching from a hosted to an on-premises contact center suite
Speech Technology Digest
Loquendo TTS Powers Universal Translator App with Voice and Image Processing for BlackBerry and iPhone
RantNetwork announces the integration of Loquendo TTS in Communilator, a voice and photo translation application for smartphones.
Wizzard Releases New AT&T Natural Voices TTS SDKs for Desktop and Server
SDKs for desktop and server support 32- and 64-bit apps, Windows SAPI 5x with .NET, C, ASP, and Flash/PHP samples.
SEC Implements Nexidia for Audio Review
The U.S. regulatory agency implements audio discovery software to streamline investigations.
Speech Technology News Features
Nuance Releases New Dragon Version and New Dragon Remote Mic App
Version 11.5 adds new social media sharing capabilities, correction and editing features, and more.
Interactive Intelligence Releases Customer Interaction Center 4.0
Major new release of flagship IP communications software suite adds real-time speech analytics, increased scalability, Web portal access, and private cloud deployment model.
One Call Now Acquires Vontoo
The mass message notification systems supplier acquires a permission-based automated marketing solutions provider.
Making Modalities Play Nicely Together
The Multimodal Architecture and Interfaces specification opens door to collaborative multimodal apps
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