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Smart Customer Service
June 22, 2011
IVR Is Good News for Scripps
Media company leverages Pronexus system to standardize subscription services for 14 newspapers
Speech Technology Digest
Nuance FlexT9 for Americas Spanish Now Available for Free
Nuance's four-in-one keypad for Android smartphones and tablets now lets users talk, type, tap, or trace, in Spanish.
Antara Launches Clinical Trial Management System Built with VBVoice
Global cloud-hosted solution was created with Pronexus' IVR toolkit.
VoiceTrust Acquires VoiceCash
The acquisition expands VoiceTrust's footprint in the Middle east and Africa.
Acapela Adds 10 New TTS Voices
New voices cover Asian and European languages.
Speech Technology News Features
Nuance Acquires SVOX
Combined technology portfolios to drive more natural interactions with cars, mobile phones, and consumer electronics.
Organizations Primed for Broader Use of Unified Communications
Spending on UC solutions to outpace other IT spending for some organizations, according to a new CompTIA study.
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