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Smart Customer Service
August 10, 2011
Are You Ready for Mobility Care?
Tie app into the contact center to create seamless interactions across customer entry points
Speech Technology Digest
iSpeech Brings Speech Rec and TTS to iOs, Android, and BlackBerry
The company releases its SDK to developers of mobile apps.
Nuance Voicemail-to-Text Comes to Cox Wireless
Subscribers can now use Nuance services to access voicemail messages.
IVONA Software Releases Truly Youth Text-to-Speech Voices
New youth TTS voices enable a variety of applications for young people.
West Interactive Launches Mobile Care Solutions
Partnership with Syclo lets users create and manage self-service apps for wireless devices.
SAIC Launches Hybrid Machine Translation Solution
New offering can do translations in context and is adaptive.
LumenVox Releases Speech Engine 10.2
The latest version features a new dashboard application and manager service.
Speech Technology News Features
SpeechTEK 2011 Theme: We're Drowning in Data
The state of speech analytics takes center stage at annual conference.
SpeechTEK 2011 Keynoter David Gergen Calls for Leadership
CNN analyst and former presidential aide identifies mobilization, persuasion, and trust as critical qualities in drawing parallel between industry and political worlds
Nexidia to Release ESI 9.0
New product suite version includes increased scalability and enhanced performance management capabilities.
Speech Takes on New Roles
A growing interest in speech as part of a larger solution set is emerging.
Angel Voice-Enables Social Networks
New applications let users post voice files to Facebook and Twitter.
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