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Smart Customer Service
October 05, 2011
A Window of Opportunity
Call center software helps Blinds.com boost revenue, cut service calls
Technologies Won’t Obsolete The Human Voice
Speech will evolve and find its place in social media, mobile devices, and video
Speech Technology Digest
Nuance Expands Dragon Go!
Latest offering brings consumers directly to their mobile destinations and integrates with Spotify, Ask.com, Wolfram|Alpha, Dictionary.com, Google+ and video streaming
Nuance Healthcare Introduces New Voice Capture Solutions
New solutions unlock meaning from the clinical documentation process.
Speech Technology News Features
HP Acquires Control of Autonomy
The move positions HP in the enterprise information management and data market.
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