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Smart Customer Service
October 19, 2011
Speech Technology Digest
Dragon Dictation and Dragon Search Now Available in Denmark and Poland
Danish and Polish consumers can now speak text for email, text messages, Web content, and more.
Pronexus Launches VBVoice 7.1
New IVR offers 64-bit support and adds new Early Media Feature and Easy Installer.
Speech Technology News Features
Interactive Intelligence to Launch Cloud-based Communications Trial Program
"Quick Spin" program designed to further reduce risk of migrating to communications-as-a-service.
New Service Stores Voicemail in the Cloud
Voisso.com lets users store, share, and access voicemail from cell phones and mobile devices.
CallMiner Launches Eureka 8 with a Fully Automated Quality Solution
Eureka 8.0 offers 100 percent coverage, objective and immediate assessment, and results complemented with easily configurable dashboards and scorecards.
Giving a Voice to the Developing World
Standards, mobile phones help bring the Web to resource-constrained areas
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