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Smart Customer Service
November 16, 2011
Voice User Interface Designers Learn to Cope with Rejection
Communication is the key to addressing issues when the design doesn't mesh with the customer's objectives
Speech Technology Digest
VocalWall Launches Vocal Private Message on Facebook
New application lets users leave voice messages on Facebook pages.
CereProc Launches CereVoice 3.0
New version of the TTS software features iPhone compatibility, improved performance, and support for more languages.
Nuance Unveils Dragon Express in Mac OS App Store
New dictation app for Mac OS X Lion provides a simple introduction to voice recognition.
Intel and Toyota Research Next-Generation In-Vehicle Infotainment Systems
Joint research will focus on developing user interaction methodologies, including touch, gesture, and voice technologies, as well as information management for the driver.
Nuance Dragon Dictation and Search Apps Now Available in Brazil
Dragon Dictation and Dragon Search debut in South America, giving Brazilians a faster and easier way to speak text for email, text messages, Web content, and more.
Speech Technology News Features
LumenVox Now Offers TTS
New Speech Engine now features text-to-speech, a completely new functionality for LumenVox
The View from AVIOS
Oh the Places You'll Go
Speech complements fusion, multimodality, and personalization.
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