December 14, 2011
Deployments
Oaisys Talkument and Tracer help North Scottsdale Family Medicine avert malpractice suits.
Industry News
Custom voices are full of character.
Google Adds Arabic and Hebrew to the list of languages supported.
The combined companies will offer a host of communications and contact center products.
Inside Outsourcing
IVR system decision makers weigh factors across customer entry points.
News Feature
A new patent application covers the use of speech for providing user feedback.
Australia's Auraya launches the ArmorVox voice security application suite.
World's largest e-tailer has kept acquisition of speech recognition service company under wraps since September.