February 08, 2012
FYI
Voice recognition is one of the key areas affecting customer satisfaction with in-car navigation systems.
Industry News
Holly 6.0 adds support for Call Control along with dozens of enhancements.
The acquisition advances ShoreTel's cloud strategy.
The company began offering a hosting service for its speech and telephony applications.
Inside Outsourcing
Look at this technology as a friendly front-end tool.
News Feature
Anne Bowman, the company's new chief customer officer, obsesses about customers.
Under its new ownership, the company will enhance its core product portfolio and strengthen its offerings in cloud computing, analytics, workforce optimization, process workflow, and social engagement.
Program includes latest Microsoft speech components.
This feat breaks ground in voice over LTE technology.
Deal includes further development of Tellme speech recognition software; 24/7 also confirms its acquisition of Voxify.